Quantum Break code error while redeeming

Hey Steve! All of the Quantum Break codes are redeemable on an Xbox One but they are all intended for a PC download of Quantum Break. When you install Quantum Break on the PC do you get an specific error codes or messages?

Hey there!

When did you purchase/redeem the Quantum Break code? In order to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the digital code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
be eligible. If the code was redeemed on your account after those dates, unfortunately you're not eligible to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare codes.

In regards to Alan Wake, did you purchase an Quantum Break Xbox One bundle, or did you purchase a digital code for Quantum Break? That will help us a bunch.

Hey lastsonofk!

Could you try redeeming the code over at microsoft.com/redeem while signed in to see if the code works there? If the code continues to spit out an error, please post back with that full error
code so we can assist further.

Thanks!

Hey there,

Unfortunately the Windows 10 version of Quantum Break is only included with digital pre-orders, Quantum Break on Xbox One codes redeemed by April 4th 2016, and with Quantum Break Xbox One bundle's purchased in US, UK, and Canada. For more information, please
check out the Quantum Break on Windows 10 FAQ.

Free Quantum Break Windows 10 game offer valid with pre-order of digital copy of Quantum Break for Xbox One, by April 4, 2016, from Xbox Store, Xbox.com, participating retailers, or inside Quantum Break Xbox One console bundles, while supplies
last (physical game discs and bundles with Quantum Break game discs are excluded from this offer). Quantum Break Xbox One codes purchased at retail and inside bundles must be redeemed on the console or at Xbox.com by April 4, 2016 11.59 PM Pacific Time. Windows
10 game redemption code will be sent via Xbox system message around the week of April 5, 2016. (In US, UK and Canada, codes with pre-order of the Xbox One Special Edition Quantum Break Bundle can be redeemed by April 10th, 2016, 11.59 PM Pacific Time.) For
Windows 10 game system requirements see www.quantumbreak.com/windows10. Offer available in all Xbox Live markets except China.

Hey Rookboom,

Where did you purchase Quantum Break? In order to qualify for Quantum Break on Windows 10, you would have needed to pre-order through the Xbox Store or redeem a Quantum Break code before April 4th, 2016.

If you got a code for Quantum Break on Xbox One and redeemed after April 4th, 2016, I'm afraid you do not qualify for this offer.

Keep us posted!