Quantum Break - American Nightmare, Alan Wake and Windows 10 codes not received

Discus and support Quantum Break - American Nightmare, Alan Wake and Windows 10 codes not received in XBoX Sales and Promo to solve the problem; Preodered Quantum Break 4/4/16 and received message to receive codes 7-10 days I havent received them and know I am chomping at the bit but is that... Discussion in 'XBoX Sales and Promo' started by Spankomycin, Apr 15, 2016.

  1. Spankomycin
    Spankomycin Guest

    Quantum Break - American Nightmare, Alan Wake and Windows 10 codes not received


    Preodered Quantum Break 4/4/16 and received message to receive codes 7-10 days

    I havent received them and know I am chomping at the bit but is that working days or calendar days?

    Just need to know if I need to be a little more patient Quantum Break - American Nightmare, Alan Wake and Windows 10 codes not received :) thanks for your time!

    :)
     
    Spankomycin, Apr 15, 2016
    #1
  2. xmblment
    xmblment Guest
    Still not receive Alan wake American nightmare and windows 10 Quantum Break code

    Don't receive my messages to get my Windows 10 copy of Quantum Break code and Alan wake American nightmare code. Only received the Alan wake for Xbox360.

    If possible can send me Windows 10 Quantum Break code and Alan wake American nightmare code.

    thanks for any help with this.
     
    xmblment, Apr 15, 2016
    #2
  3. BrianKingsley
    BrianKingsley Guest
    Quantum Break, Still Waiting to Receive the Preorder codes

    I Pre-Ordered Quantum break and have not received any of the codes. I Still have not Received the codes for Alan Wake, Alan Wake: American Nightmare and Quantum Break on Windows 10. I was told to post the issue here.
     
    BrianKingsley, Apr 15, 2016
    #3
  4. kevinbreezy69
    kevinbreezy69 Guest

    Quantum Break - American Nightmare, Alan Wake and Windows 10 codes not received

    j ai precomander quantum break sa fais 12 jours j attend le code toujours rien je trouve sa idnamissible !!!!
     
    kevinbreezy69, Apr 15, 2016
    #4
  5. TarmacTrauma
    TarmacTrauma Guest
    The official statement was "7-10 days after launch." I would think that if they meant business days they would have been more specific. In another post, support said that if you didn't have the codes by the end of today to post in this forum again.
     
    TarmacTrauma, Apr 15, 2016
    #5
  6. bowski477
    bowski477 Guest
    Hey there, Support is investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

    Sorry for the frustrations. Official forum support will return on Monday.
     
    bowski477, Apr 16, 2016
    #6
  7. TheKaneda
    TheKaneda Guest
    Yeah, also starting to wonder here.
     
    TheKaneda, Apr 19, 2016
    #7
  8. Mister Beep
    Mister Beep Guest

    Quantum Break - American Nightmare, Alan Wake and Windows 10 codes not received

    Hey everyone,

    As bowski had mentioned, this is an issue we're actively working on with the appropriate teams. All eligible users will receive an Xbox Live message with further information when the issue is resolved.

    Thank you all for your patience!
     
    Mister Beep, Nov 3, 2018
    #8
  9. Mister Beep Win User

    Missing free games codes from Quantum break

    Hey there!

    When did you purchase/redeem the Quantum Break code? In order to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the digital code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
    be eligible. If the code was redeemed on your account after those dates, unfortunately you're not eligible to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare codes.

    In regards to Alan Wake, did you purchase an Quantum Break Xbox One bundle, or did you purchase a digital code for Quantum Break? That will help us a bunch.
  10. ItzMiahBabeh Win User

    Alan Wake code for Quantum Break Preorder

    I have also not receive my Alan wake code for preordering quantum break on Saturday March 5 , I've receive alan wake American nightmare only, and also have not received my Windows 10 copy
  11. Miramirajane Win User

    Did not receive Quantum Break PreOrder Codes

    Guys,

    The codes for Quantum Break on Windows 10, Alan Wake game, The Writer DLC and The Signal DLC will be sent within 7 to 10 days after launch.

    Players who pre-ordered Quantum Break will receive the following via their message center:

    •Alan Wake’s American Nightmare (Xbox 360 Backwards Compatible version)

    •Alan Wake (Xbox 360 Backwards Compatible version)

    •Alan Wake : The Writer DLC (for Alan Wake on Xbox 360)

    •Alan Wake : The Signal DLC (for Alan Wake on Xbox 360)

    •Quantum Break on Windows 10
  12. The Gabbo Win User

    Did not receive Quantum Break PreOrder Codes

    Same as Quaggas here. I have only received the American Nightmare code. No vanilla alan wake +DLC codes nor the windows 10 version of Quantum break.
  13. Mister Beep Win User

    THIS IS RIDICULOUS!!!! (Quantum Break)

    Hey RoseBubz07,

    You were sent two separate games, Alan Wake & Alan Wake's American Nightmare. As Kolea stated, Quantum Break for Windows 10 codes started going out today, and everyone should received their codes 7-10 days after Quantum Break's release.

    Please post a new thread if you don't receive your Quantum Break for Windows 10 code by the 15th of April, 2016.
Thema:

Quantum Break - American Nightmare, Alan Wake and Windows 10 codes not received

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