Quantum Break + Alan Wake Codes

Hello,

I have now contacted MS support 2x, and have now been directed to go here. I pre ordered Quantum Break on april 4th through xbox, and have still not received any of the codes that were suppose to be sent within 7 - 10 days of the launch of Quantum break. Any
help would be appreciated, I will send picture proof if needed.

Thanks,



:)

 

Quantum Break. Received AWAN and QB win10 codes but not for AW

I preordered Quantum Break and have received the digital codes for Alan Wake American Nightmare and Quantum Break but not Alan Wake. When can I expect it?

 

help!!!I still not received the code of quantum break!!!!!!!!!

hello, i still not received the quantum break code,i buy it at 04.04.2016,i just received alan wakes code now,

• Alan Wake: American Nightmare
• Quantum Break on Xbox One
• Quantum Break on Windows 10
• Alan Wake + additional content this four code,i only have one now!!!i dont know why?!please help me!!!
  

 

Edit: Mister Beep, I sent you a PM with a screenshot of my purchase, I saw you were asking some users to do that. thank you.

 

Hi there SonsOfDisaster

We're investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

Thank you for your patience!