Q1 2018 Punch Card - Some games not registering as pre-ordered

Discus and support Q1 2018 Punch Card - Some games not registering as pre-ordered in XBoX Rewards & Social to solve the problem; Hey everyone, So, I have pre-ordered 4 games that were on the punch card, but only 2 appear to be considered pre-ordered. Monster Hunter World and... Discussion in 'XBoX Rewards & Social' started by SageOfChaos, Mar 26, 2018.

  1. SageOfChaos
    SageOfChaos Guest

    Q1 2018 Punch Card - Some games not registering as pre-ordered


    Hey everyone,

    So, I have pre-ordered 4 games that were on the punch card, but only 2 appear to be considered pre-ordered.

    Monster Hunter World and Dragon Ball Z have a "Pre-Order" tag below them, but Sword Art and Sea of Thieves do not.

    Does anyone have any idea what went wrong?

    :)
     
    SageOfChaos, Mar 26, 2018
    #1
  2. Pre-order punch card problem

    I pre-ordered Dragonball Xenoverse 2 special edition on 10/21. It is not registering on my pre-order punch card. Any and all help will be greatly appreciated.
     
    EternalBlaze90, Mar 26, 2018
    #2
  3. Zeta Eagle
    Zeta Eagle Guest
    Pre order punch card

    I pre ordered halo wars 2 as soon as it was announced does this mean I will not get a punch on my pre order card. I have pre ordered two other games that gave me the punch on the card but not the halo wars 2
     
    Zeta Eagle, Mar 26, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Q1 2018 Punch Card - Some games not registering as pre-ordered

    Support will check into it, but make sure you're checking the 1 2 3 at the top of the page. The pictures will only show punches for standard editions of games.
     
    Smwutches, Mar 26, 2018
    #4
  5. SageOfChaos
    SageOfChaos Guest
    Hey Smwutches,

    Thanks for the quick reply. So I see the 1-2-3 at the top as green, but I don't recall what they looked like prior (2 months ago). Does green signify that I punched it out or am I looking for different color/image?
     
    SageOfChaos, Mar 26, 2018
    #5
  6. Smwutches
    Smwutches Guest
    Green means you got all the punches. They start as white. You'll want to check your pending credits on the MyRewards section of the site to see if it shows the credits as pending.
     
    Smwutches, Mar 26, 2018
    #6
  7. SageOfChaos
    SageOfChaos Guest
    Oh it seems to have gone through just fine, I just didn't notice the expandable View Statement option. Thanks for all the help.

    My apologies on what is probably a question that has been asked a million times. Haha

    Thanks again.
     
    SageOfChaos, Nov 3, 2018
    #7
  8. SageOfChaos Win User

    Q1 2018 Punch Card - Some games not registering as pre-ordered

    Support will check into it, but make sure you're checking the 1 2 3 at the top of the page. The pictures will only show punches for standard editions of games.
    Hey Smwutches,

    Thanks for the quick reply. So I see the 1-2-3 at the top as green, but I don't recall what they looked like prior (2 months ago). Does green signify that I punched it out or am I looking for different color/image?
  9. Smwutches Win User

    Q1 2018 Punch Card - Some games not registering as pre-ordered

    Support will check into it, but make sure you're checking the 1 2 3 at the top of the page. The pictures will only show punches for standard editions of games.
  10. SageOfChaos Win User

    Q1 2018 Punch Card - Some games not registering as pre-ordered

    Green means you got all the punches. They start as white. You'll want to check your pending credits on the MyRewards section of the site to see if it shows the credits as pending.
    Oh it seems to have gone through just fine, I just didn't notice the expandable View Statement option. Thanks for all the help.

    My apologies on what is probably a question that has been asked a million times. Haha

    Thanks again.
  11. Smwutches Win User

    Q1 2018 Punch Card - Some games not registering as pre-ordered

    Green means you got all the punches. They start as white. You'll want to check your pending credits on the MyRewards section of the site to see if it shows the credits as pending.
  12. PalmettoBling Win User

    Punch cards

    Yeah, it kinda sucks, but that's how it is. The rewards punch cards are to get people to try games they might not have otherwise. It's a promotion between Microsoft and the company for whos game it is. The same situation applies on purchasing games
    vs pre-ordering. If you pre-order and a punch card comes out, it's ineligible to earn that punch card. Sucks because I do love earning the points but I realize that it's to incite those that wouldn't otherwise buy the product, and not reward those that are
    already on board.
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Q1 2018 Punch Card - Some games not registering as pre-ordered

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