Pyramid gets stuck loading after Solitaire Collection synchs with cloud data.

I get a spinning wheel when starting Pyramid.

The others work fine.

I delete. I reboot. I reinstall.

Pyramid works fine until it synchs with the cloud Then just a spinning wheel again.

failed under Win 10 1607 and persisted after upgrading to Win 10 1704

App Store troubleshooter says there's a problem with the store cache that it cant fix. WSreset doesn't fix it. Manually deleting the AppData directory for Solitaire collection and reinstalling doesn't seem to help either.

I suspect corrupt cloud data, however there does not seem to be a way to delete or reset cloud data.

Any Real World Experience with this exact issue out there?

:)

 

Pyramid

The Pyramid game won't load in my Windows 10 Solitaire Collection, although all other games seem fine. I just get the "Loading" page but it never does. Any advice?

 

pleas help me

Здравствуйте возникла проблема с приложением Microsoft Solitaire Collection. После установки игры работаю только 3 из 5 доступных игр Pyramid и FreeCell не запускаются идет загрузка и зависают. пожалуйста помогите в данной проблеме. переустановка приложения
не помогла откат виндовс тоже не помог.

[Translation: Hello there was a problem with Microsoft Solitaire Collection. After the installation of the game I only work 3 out of 5 available games Pyramid and FreeCell do not start is loading and hang. Please help in this issue. Reinstalling
the application did not help rollback windows also did not help.]

 

Same problem - was playing pyramid 3 days ago - it froze, crashed the microsoft solitaire collection program. All other games work - no pyramid. Pyramid DOES work on the daily challenges, just not the standalone. WSReset doesn't work. deleting, reinstall
doesn't work.

 

Hey there, Bronze!

I'm sorry to see any issues with Pyramid in the Solitaire Collection! Generally, these types of issues turn out to be related to either graphics cards or internet connection. This thread is a bit old, though, and the original poster likely has their issue
resolved. To get the individual support you deserve, please post up a new detailed thread so that our community can work on helping you out. Thanks for understanding!

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