PVZ Garden Warfare - Xbox 360 - Won't load for Xbox Live Gold accounts

We have the Xbox 360. We pay for 3 Gold accounts on the one console, I will call them Acct A, Acct B, Acct C.

Acct A has played on PVZ Garden Warfare for months and months. Acct B and Acct C have never wanted to play on PVZ Garden Warfare. Today Acct B (also a Gold account) wanted to play on GW so they signed into their Xbox Live Gold account on the 360 and tried
to open GW. It said "Can't launch Garden Warfare" - the only option was "Okay" or "Back". Pressing "Okay" sent you back to Xbox home screen.

Acct B wasn't trying to play GW with Acct A or Acct C (via split screen which isn't supported), just by themselves online with the regular multiplayer game. No other account (gold or otherwise) was signed in, just Acct B.

Logged out of Acct B and into Acct C and try to load GW and the same thing happens. "Can't Launch". Log out of Acct C and into Acct A and try to play GW and it works perfectly like it always has for months and months.

Again, we aren't trying to play two accounts at the same time. Just trying to play one account at a time.

Acct B and Acct C have their own paid Gold status. Why can't they play GW like Acct A does?

:)

 

Lost profiles

My son was playing his xbox 360 yesterday and we left for a few hours and came home and all profiles and most of the saved games were gone. I was able to load his xbox live account to it, but then had to redownload the updates to his PVZ Garden Warfare
game. Is it all completely lost?

 

My son is looking for PVZ Garden warfare friends

Hi my son is 8 years old and looking for some friends to play PVZ Garden Warfare on Xbox 360.

 

It sounds like a licensing issue. When you purchase games through Live they are tied to the account that purchased them as well as the console they were purchased on. So it sounds like Acct A is account that purchased the game, but if you're not using the
original console it was purchased on (if you purchased a new one or got one repaired) the other accounts will not be able to access the games without a license transfer.
http://xbox.com/drm

 

Thank you, this sounds like it could be the answer as we did purchase GW using Acct A on a console at my parent's house while on vacation. Then downloaded it to our console at home when we got back.

Thank you for the drm license info link. I will check into it.