Puzzles won't download

Discus and support Puzzles won't download in XBoX Games and Apps to solve the problem; Have been using game for months but after a tablet reinstall of windows 10 suddenly can't download puzzles I already own. Have bought them all and... Discussion in 'XBoX Games and Apps' started by pitgrandma, Nov 13, 2016.

  1. pitgrandma
    pitgrandma Guest

    Puzzles won't download


    Have been using game for months but after a tablet reinstall of windows 10 suddenly can't download puzzles I already own. Have bought them all and still have almost 300,000 points and own "Premium" version. Can anyone help? Game closes when I try to download.

    :)
     
    pitgrandma, Nov 13, 2016
    #1
  2. fraream
    fraream Guest
    Puzzles won't download

    My points were deducted but the puzzles won't download
     
    fraream, Nov 13, 2016
    #2
  3. StickyLicense55
    StickyLicense55 Guest
    puzzles won't download.

    My puzzles won't download. The puzzle program stops and kills itself. The program worked until sometime early in August.
     
    StickyLicense55, Nov 13, 2016
    #3
  4. OK Fowl Win User

    puzzles won't download

  5. BGCSOCAL Win User

    puzzles won't download

  6. Roger Greetham Win User

    puzzles won't download.

    In my case, I found that the faulting module is Windows.UI.XAML.dll. I suspect a problem with the download progress bar.
  7. KillerCrocNC Win User

    PUZZLES WON'T DOWNLOAD

    I had the same issue - go to Settings > Apps, scroll down to Microsoft jigsaw. Click it but DO NOT click 'uninstall' - under the name Microsoft jigsaw and Microsoft Studios you will see 'advanced options". Click that and on the next
    screen click reset - ignore the warning. I used the reset and then re-loaded Jigsaw and it did NOT ask me to sign in again, and all my points were still in place - and the downloads worked again!
  8. Mister Maka Win User

    PUZZLES WON'T DOWNLOAD

    Hey there Jazzmanthecat.

    Let's have you try cancelling the download, restarting your PC and then try downloading the puzzle again. If that doesn't work, attempt a full uninstall and reinstall to see if there's any change.
Thema:

Puzzles won't download

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