puzzle problems

Discus and support puzzle problems in XBoX Games and Apps to solve the problem; As others have pointed out: when I open the program it goes thru the cycle of loading, then shuts down. From reading other posts, I am not the... Discussion in 'XBoX Games and Apps' started by CloakedJaguar56, May 23, 2017.

  1. CloakedJaguar56
    CloakedJaguar56 Guest

    puzzle problems


    As others have pointed out:

    when I open the program it goes thru the cycle of loading, then shuts down. From reading other posts, I am not the only one experiencing this problem.

    Before this started, finished puzzles would shut the system down. You had to re-open after each puzzle. What is going on? Can anyone fix this?

    :)
     
    CloakedJaguar56, May 23, 2017
    #1
  2. DebBartlett
    DebBartlett Guest
    Problems with Daily Challenges May 2018 and New Classic Puzzles Downloaded for Past 12 Months

    All daily challenges for this month May 2018 have problems. It allows you to complete the puzzle then freezes after hitting the get reward button and then kicks you out of the program. When you log back in the puzzle completion is not recorded either. I've
    completed every puzzle this month but none are showing as completed.

    All new Classic Puzzles that I have downloaded for the past 12 months are not working properly either. Once you complete the puzzle the program freezes on the completed puzzle picture and then kicks you out of the program. Completed puzzles are not recorded
    either so you cannot unlock the remaining puzzles in the set.

    Please fix these problems. I love this game, but am losing patience with it and will stop using it if these problems are not fixed soon.

    I was also considering upgrading to the premium version of the game, but will not be doing it until these problems are fixed.
     
    DebBartlett, May 23, 2017
    #2
  3. jrowlands
    jrowlands Guest
    new puzzles

    Can anyone tell if they are having problems opening new puzzles?
     
    jrowlands, May 23, 2017
    #3
  4. SpinierPanda884 Win User

    Jigsaw Download Failure

    I cannot download collections of puzzles now - apparently this is a recurring problem. Coins are subtracted but puzzles are unavailable to play.
  5. BenignClock624 Win User

    freezing up

    I just signed in to jigsaw puzzles trying to put together a puzzle. It has froze up on me 3 times just doing the edge pieces, then it kicked me completely out of jigsaw puzzles. A friend is having the same problem. Is Microsoft ever going to repair the problem?
  6. bi girl Win User

    Jigsaw puzzle closes

    Program shutting down is a big problem with the daily challenges. After completing a puzzle, it shuts down and does not check off the puzzle as completed.
  7. VirginiaMeisenheimer Win User

    microsoft jigsaw problem

    Thank you so much for your response. It appears that my only solution to the problem is to go to another group of puzzles. Not such a big problem! They offer many many puzzles. There doesn't seem to be any way to end that puzzle. Maybe in the future I'll
    go back to it and see if I can finish it.

    thanks again.
  8. RonWilcox7 Win User

    Freezes every few minutes

    using latest update in Win 10 puzzle freezes regardless of puzzle size. close out and open app and and experience same symptoms!

    very frustrating love the app before the upgrade to larger puzzles. never had the problem before!
Thema:

puzzle problems

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