Puzzle piece stuck on top of puzzle.

Denise Duphily · Jul 28, 2023

I am doing a puzzle on Microsoft Jigsaw. One puzzle piece is stuck on top of the nearly completed puzzle. When I try to remove it, the whole puzzle shifts with my mouse, including the piece that overlays the puzzle.

:)

Yuhao Li - MSFT

Hello, Denise Duphily

Welcome to Microsoft Community.

I've found a similar issue in Microsoft Community: Has anyone encountered a problem with Jigsaw puzzle pieces moving by themselves? This started happening during the last two weeks - Microsoft Community. I suggest you report the issues you're experiencing through the Windows Feedback Hub. This allows Microsoft to gather information and potentially address the problem in future updates. To submit feedback to the developers, simultaneously press the Windows logo key and the F key on your keyboard.

Before submitting the feedback, try to troubleshoot the app by running the Windows troubleshooter. You can follow these steps:

Go to Settings (the gear icon) via the Start/Windows icon bottom left of your screen
Click on Update & Security
Click on Troubleshoot
Click on Additional troubleshooters
Click on Windows Store Apps (at the very bottom)

Let me know if you have any other questions or concerns.

Best regards

Yuhao Li

Microsoft Community Technical Support

TobyKoch

Pieces of the puzzle. Right now, you have to move one puzzle piece at a time. Is there a way I can move a group of puzzle pieces to another spot at one time?

IsaacClarkeSNL

[quote user="Nameloi"]

[quote user=""]

But those are different games with different pieces of the puzzle. They were not in the same game before.

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what?

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But those are different games with different pieces of the puzzle. They were not in the same game before.

WonkierTomato15

too many finished puzzles? Pieces freeze, can't play.

BizarroMantis

Time for the warm knitted blankets, jello and 20,000 piece puzzles!

Puzzle piece stuck on top of puzzle.