puzzle did not download

Discus and support puzzle did not download in XBoX Games and Apps to solve the problem; How do I get a puzzle collection download when it already took my coins ff96a933-4620-44e2-95ab-5517c93b3d9b Discussion in 'XBoX Games and Apps' started by PeachAttic32311, Nov 18, 2016.

  1. PeachAttic32311
    PeachAttic32311 Guest

    puzzle did not download


    How do I get a puzzle collection download when it already took my coins

    :)
     
    PeachAttic32311, Nov 18, 2016
    #1
  2. PleasantGuy5
    PleasantGuy5 Guest
    Puzzle did not download or show up on my collections $spring and travel$.

    Puzzle did not download or show up on my collections. The puzzles were spring and travel.
     
    PleasantGuy5, Nov 18, 2016
    #2
  3. PeachAttic32311
    PeachAttic32311 Guest
    download didn't work

    I paid 10,625 coins for a puzzle collection that did not download What do I do
     
    PeachAttic32311, Nov 18, 2016
    #3
  4. ResoluteEagle24 Win User

    Microsoft Jigsaw

    Had the same problem with missing gold purchased puzzle sets and did what the posts suggested. Turned out that the puzzles with reset back to "zero" and our puzzles sets are still missing. Now when we select to see downloadable sets the app crashes.
  5. ThermionTwelve Win User

    Puzzles will not download

    Thought maybe uninstalling and reinstalling might help. Nope. Now, the puzzles I did have are gone and will also not download.

    Also, just noticed that the Daily Challenges are not downloading either.

    A real pity as I was really enjoying this puzzle game.

    I can only hope that someone is looking at our concerns.
  6. Delemar Win User

    Jigsaw Puzzles need fixed

    I have been having the same issues. I go to download a puzzle that I like and I have gold for, but once it starts to download it kicks me out of the program. When I open the program again I can see where it took the gold but it did not download the puzzle.
    When I look at the puzzle that I tried to download it does give me the option to download again. When I try to download it again it kicks me out of the program again. I tired going through settings and resetting the app and still have the same issue.
  7. Tóth.Sándorné.Má Win User

    Puzzles will not download

    Thought maybe uninstalling and reinstalling might help. Nope. Now, the puzzles I did have are gone and will also not download.

    Also, just noticed that the Daily Challenges are not downloading either.

    A real pity as I was really enjoying this puzzle game.

    I can only hope that someone is looking at our concerns.
    My problem is the same too. Nothing new puzzle download, nor daily challenges download. Daily challengy is downloding permamently as cca. 10 %. End in this point is stopping. Finally is closing the game window.
  8. ITALSUNSHINE76 Win User

    Bought Puzzles Wont Download

    HELLO I CAME ACROSS YOUR FORUM QUESTION ABOUT MICROSOFT JIGSAW. I ALSO JUST USED GOLD TO BUY A COLLECTION OF PUZZLES BUT IT WON'T DOWNLOAD. DID YOU RECEIVE ANY SOLUTIONS TO YOUR ISSUE? I CAN'T FIGURE OUT HOW TO FIX , SO I CAN DOWNLOAD PUZZLES.

    PLEASE AND THANK YOU.
Thema:

puzzle did not download

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