Purshased puzzles won't download

Discus and support Purshased puzzles won't download in XBoX Games and Apps to solve the problem; The last three puzzles I purchased, either with my credit card or reward points, won't download. Why? How do I fix this? Or can you fix this?... Discussion in 'XBoX Games and Apps' started by NauticalPaper42, Feb 4, 2017.

  1. NauticalPaper42
    NauticalPaper42 Guest

    Purshased puzzles won't download


    The last three puzzles I purchased, either with my credit card or reward points, won't download. Why? How do I fix this? Or can you fix this?

    :)
     
    NauticalPaper42, Feb 4, 2017
    #1
  2. fraream
    fraream Guest
    Puzzles won't download

    My points were deducted but the puzzles won't download
     
    fraream, Feb 4, 2017
    #2
  3. StickyLicense55
    StickyLicense55 Guest
    puzzles won't download.

    My puzzles won't download. The puzzle program stops and kills itself. The program worked until sometime early in August.
     
    StickyLicense55, Feb 4, 2017
    #3
  4. OK Fowl Win User

    puzzles won't download

  5. BGCSOCAL Win User

    puzzles won't download

  6. Roger Greetham Win User

    puzzles won't download.

    In my case, I found that the faulting module is Windows.UI.XAML.dll. I suspect a problem with the download progress bar.
  7. KillerCrocNC Win User

    PUZZLES WON'T DOWNLOAD

    I had the same issue - go to Settings > Apps, scroll down to Microsoft jigsaw. Click it but DO NOT click 'uninstall' - under the name Microsoft jigsaw and Microsoft Studios you will see 'advanced options". Click that and on the next
    screen click reset - ignore the warning. I used the reset and then re-loaded Jigsaw and it did NOT ask me to sign in again, and all my points were still in place - and the downloads worked again!
  8. Mister Maka Win User

    PUZZLES WON'T DOWNLOAD

    Hey there Jazzmanthecat.

    Let's have you try cancelling the download, restarting your PC and then try downloading the puzzle again. If that doesn't work, attempt a full uninstall and reinstall to see if there's any change.
Thema:

Purshased puzzles won't download

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