Purple Screen Issue Booting Up

Discus and support Purple Screen Issue Booting Up in XBoX Accessibility to solve the problem; After booting up Halo Infinite on Series X the UNSC loading screen appear distorted with a purple screen and the unsc logo shows up in the upper right... Discussion in 'XBoX Accessibility' started by AlDusty, May 20, 2022.

  1. AlDusty
    AlDusty Guest

    Purple Screen Issue Booting Up


    After booting up Halo Infinite on Series X the UNSC loading screen appear distorted with a purple screen and the unsc logo shows up in the upper right hand corner, does anybody have a solution for this? I have tried switching HDMI cables, deleting and reinstalling game, deleting local saves, resetting xbox and logging out of my profile, the issue still persists.
    Purple Screen Issue Booting Up [​IMG]

    :)
     
    AlDusty, May 20, 2022
    #1
  2. Francia J. Win User

    Purple Screen Issue Booting Up

    Thank you so much for the update. It seems to be an issue with the game itself. Since you have performed all the necessary steps I would recommend reporting this to the game support themselves.
  3. Francia J. Win User

    Purple Screen Issue Booting Up

    Hi AlDusty, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

    To isolate the issue further, can you please try using a different TV as well?

    Also, this is only happening with HALO Infinite, correct?
  4. AlDusty Win User

    Purple Screen Issue Booting Up

    Hello Francia, yes I have tried switching TVs and the issue still remains, not I have the disc version of the game so I'm not sure if that takes any affect unto it. And yes, this issue is only occurring with Halo Infinite, I have tried booting up Forza Horizon 5, Dying Light 2, Jedi Fallen Order, and even another disc game like Fifa and they all run fine. Another thing to note is that Halo runs perfectly fine with no issues after the distorted loading screen appears, the Xbox Game Studios loading screen appears with no problem whatsoever.
  5. Redclayplayzz Win User

    How do I make my Xbox boot screen (B.I.O.S.) blue?

    Oh because i seen red,blue,purple xbox 360 boot screens and blue xbox one boot screen...
  6. Lucas Lauer Win User

    purple screen

    Hello, samantha. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    Would you please share a picture so I can better evaluate the purple screen?

    Also, are you able to test it on another TV to see if the issue is still there?

    Waiting for your kind reply.
Thema:

Purple Screen Issue Booting Up

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