Purchasing Minecraft realms

Hello urielrc,

Thank you for your post. I understand you are experiencing an issue with your purchase of a Minecraft Realm not accessible after purchase. For help with your Minecraft Realm, please check out:

Minecraft Help Center.

I hope this helps!

Hi Faceandbook,

If you want to create a minecraft realm, its a server you'd have to purchase.

You can find all the details regarding realms below

https://help.mojang.com/customer/en/portal/articles/2461010-minecraft-realms

Creating a Minecraft Realm requires that you have a Mojang account with a Minecraft profile. If you don't yet own Minecraft, you can purchase it from our
store. If you have an old Minecraft account,
and still log in with your username, you need to migrate to a Mojang account to use Realms.

You can purchase or extend a Minecraft Realm from your account page. Alternatively, your subscription settings can be found in-game by selecting your Realm,
clicking Configure, then clicking Subscription.

Hello, libby. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

Is this a Realm for Minecraft Java or Bedrock?

I ask because they are purchased through different platforms. Java Realms are purchased on the Minecraft website and Bedrock Realms (for Windows or Xbox) are purchased through the Microsoft/Xbox store.

Waiting for your kind reply.

Hello SUPERIOR SERVERS,

Welcome to Xbox Forums. We appreciate you for sharing this with us.

We understand that you are having trouble purchasing a realm on Minecraft using a different account. I'll be happy to assist you with this.



Firstly, I would like to confirm if you are trying to purchase the realm on a console or on a mobile device? This information will help me provide you with the correct steps to resolve the issue.



If you are trying to purchase the realm on a console, you can try the following steps:



1. Sign out of the old account on your console.

2. Sign in to the new account that you want to use to purchase the realm.

3. Launch Minecraft and try to purchase the realm again.



If you are trying to purchase the realm on a mobile device, you can try the following steps:



1. Sign out of the old account on your mobile device.

2. Sign in to the new account that you want to use to purchase the realm.

3. Launch Minecraft and try to purchase the realm again.



If the above steps do not work, you can try clearing the cache and data of the Minecraft app on your device. Here are the steps to do so:



1. Go to Settings on your device.

2. Tap on Apps or Application Manager.

3. Find Minecraft and tap on it.

4. Tap on Storage.

5. Tap on Clear Cache and Clear Data.



After clearing the cache and data, launch Minecraft and try to purchase the realm again.



If you are still unable to purchase the realm using a different account, you can contact Xbox Live Support for further assistance. You can find their contact information on the Minecraft website.



I hope this helps! Let me know if you have any further questions or concerns.

Kind regards,



Microsoft Community Moderator