Purchasing display bug?

Discus and support Purchasing display bug? in XboX Insiders to solve the problem; Not sure if this is really a bug or not but thought I'd post it anyways. I'm on the Beta Ring of the Insider Program. Last week I redeemed some... Discussion in 'XboX Insiders' started by /u/lk79, Jul 29, 2019.

  1. /u/lk79
    /u/lk79 Guest

    Purchasing display bug?


    Not sure if this is really a bug or not but thought I'd post it anyways. I'm on the Beta Ring of the Insider Program.

    Last week I redeemed some Microsoft Reward points for Xbox Gift Cards so I could buy the Ultimate Edition of FIFA20. As the way it works, each time I redeemed the required amount of points, the gift card amount automatically gets add to your MS account.

    3 x £25 Gift Cards later I had the required amount and I went ahead and purchased the game. The place holder download and extra stuff is in my Ready to Install list so I download them. So far so good.

    Because there's a few quid left over I thought I'd use the £3 or so to buy some FIFA points (would only get me 250 or 500 I think). I click on the points to purchase them but the purchase screen that came up said I still had the £75 in my MS account. I checked the Xbox website to confirm when payment for a pre-order is taken and it said, as I thought, that the payment is taken straight away because it was paid for with account credit (bank/credit card payment is taken 10 days before game release). I had a look at my order history and the transactions for the 3 x £25 gift cards are there (marked down as £25 refunds) and the order for FIFA20 is there also. My account credit total is what it should be too (£3.01 left over from the £75).

    I've had a look at it a few more times since then and the £75 is still coming up.

    Is this just a display bug? Bit worried about adding any more credit to my account in case I mess anything up with the FIFA pre-order. I could change the payment method to my PayPal account without a problem and a purchase of some FIFA point through that worked fine.

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    /u/lk79, Jul 29, 2019
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Purchasing display bug?