Purchasing content

Discus and support Purchasing content in XBoX Games and Apps to solve the problem; For whatever reason I am unable to purchase specifically The Elder Scrolls Online: Collection, it may be because I technically already own it from game... Discussion in 'XBoX Games and Apps' started by killbane413, Aug 10, 2018.

  1. killbane413
    killbane413 Guest

    Purchasing content


    For whatever reason I am unable to purchase specifically The Elder Scrolls Online: Collection, it may be because I technically already own it from game sharing with a friend that already owns it. However the DLC's don't exactly register that I actually
    own them in-game and wont give me access to them even though they are installed in my game & apps. Does anyone have or know how to resolve this issue ?

    :)
     
    killbane413, Aug 10, 2018
    #1
  2. JG Harry
    JG Harry Guest
    purchasing content

    Day that the new camos came out on black ops 2 tried to buy them on the beta after I downloaded a 1600 msp card which converted to 20 dollars. Didn't let me buy them it said could not get authorization for this find a new or different way to pay. Called
    ms support they said that they don't know what to do post on the forums which I didn't because I assumed other people bad the same problem. So I waited 24 hours and tried again didn't work. After the update this morning I still couldn't purchase them. I'm
    starting to lose patience after all this waiting and every time I call they don't know what to tell me except to post on the forums so here I am finally. Now fix it or send me 21 dollars in cash.
     
    JG Harry, Aug 10, 2018
    #2
  3. GoDz x ReaperZz
    GoDz x ReaperZz Guest
    Purchasing Content

    Hello, I've recently bought an Xbox One. I'm able to play many games with no problems but whenever I try to buy content it says that I don't have permission. I'm 19 years old and I'm able to play Battlefield Hardline but not buy Minecraft: Xbox One Edition.
     
    GoDz x ReaperZz, Aug 10, 2018
    #3
  4. Internet Expert
    Internet Expert Guest

    Purchasing content

    Internet Expert, Aug 10, 2018
    #4
  5. CrazY1985
    CrazY1985 Guest
    keep in mind that some dlc packages aren't supported by game share.
     
    CrazY1985, Aug 10, 2018
    #5
  6. MasTerKi3Z
    MasTerKi3Z Guest
    Some DLCs can't be shared even If You set a profile as home console
     
    MasTerKi3Z, Aug 11, 2018
    #6
  7. MasTerKi3Z
    MasTerKi3Z Guest
    You can buy It If You use the browser and sig in with your Xbox account, You just need to Go to Microsoft Store website
     
    MasTerKi3Z, Aug 11, 2018
    #7
  8. zl DiviNe lz
    zl DiviNe lz Guest

    Purchasing content

    It's all DLC that is avaliable to share, some of them You need to buy because it's not supported by game sharing
     
    zl DiviNe lz, Aug 11, 2018
    #8
  9. zl DiviNe lz
    zl DiviNe lz Guest
    EEvery time You are having trouble with Xbox Store on your Xbox, You may access Microsoft Store with the browser, You Will need to use the same account You use on your Xbox, it's the same store
     
    zl DiviNe lz, Nov 2, 2018
    #9
  10. Temhotabot Win User

    purchases of content.

  11. XBF Esteban R Win User

    Purchased content

    Hey there, Lazy14!

    I think it would stem from the service alert that we were having previously having but its best to try a bit more troubleshooting before we assume.

    I would try to power cycle the console using the steps here
    How to restart or power cycle your Xbox One console     first and see if that helps you out any.

    If that doesn't help. then I would try redownloading your account from Xbox Live following the steps here on

    How to add or remove a Microsoft account on Xbox One .


    Give those steps a shot and let us know how that worked out.

    Thanks
  12. Mister Maka Win User

    Purchase and content

    Heya!

    This issue should be resolved now, if you're still having issues please let us know, we're happy to help out :)
  13. MasTerKi3Z Win User

    Purchasing content

    Some DLCs can't be shared even If You set a profile as home console
  14. Internet Expert Win User

    Purchasing content

Thema:

Purchasing content

Loading...

  1. Purchasing content - Similar Threads - Purchasing content

  2. Why am I forced to reinstall my game after purchasing additional content?

    in XBoX Games and Apps
    Why am I forced to reinstall my game after purchasing additional content?: I have just purchased a chapter add-on for Dead by Daylight and usually don't have any issues with this, but now the Xbox app is forcing me to reinstall the entirety of Dead by Daylight despite it...

  3. XSX 2020 MODEL: Resetting a console without losing any purchased content (Including in-game...

    in XboX Insiders
    XSX 2020 MODEL: Resetting a console without losing any purchased content (Including in-game...: Wanting to reset to factory settings. I’m only getting 25mb upload speeds with 1,100mb download speeds. The up used to be 40 not sure why it dropped so low. But want to make sure when I factory...

  4. Can't download purchased content on Xbox Series X

    in XBoX Games and Apps
    Can't download purchased content on Xbox Series X: Hi everyone, I'm experiencing an issue with my Xbox Series X where I can't download content that I've recently purchased from the Microsoft Store. After completing the purchase, I expected the...

  5. Downloadable content being redeemed after previous purchase.

    in XBoX Games and Apps
    Downloadable content being redeemed after previous purchase.: If I purchase the Elden Ring dlc, then later redeem a deluxe version of the dlc (the preorder bonus) will I still receive the extra content provided, or will it be void due to purchase of the...

  6. The Callisto Protocol - DLC/Season Pass content "doesn't need to be installed" after purchase.

    in XBoX Games and Apps
    The Callisto Protocol - DLC/Season Pass content "doesn't need to be installed" after purchase.: I've had The Callisto Protocol on disc since early last year. Recently the season pass was on sale, so I bought it(with credit from the rewards program). After buying I went to make sure it was...

  7. Content showing purchased, but I’m being asked to purchase it again to play.

    in XBoX Games and Apps
    Content showing purchased, but I’m being asked to purchase it again to play.: I’ve transferred one of my sons Xbox profiles to a new Xbox one s console. Some content is showing as purchased but when he tries to play it, it says he needs to purchase it in the store. When...

  8. How do I fix the purchase and content usage issue

    in XBoX Games and Apps
    How do I fix the purchase and content usage issue: I keep lagging due to this issue.This issue also keeps re occurring every 2 days d4943153-1a3f-4406-af1e-e0baf3092ae1

  9. When will the ‘Purchase and content usage’ problem be resolved?

    in XBoX on Consoles
    When will the ‘Purchase and content usage’ problem be resolved?: When playing my games that I have downloaded it always makes me lag and so I went into the network settings and it came up saying that I’m experiencing the purchase and content usage.After that I...

  10. Purchase and content usage

    in XBoX on Consoles
    Purchase and content usage: I have an Xbox series X I’ve tried to multiplayer on the new lords of the fallen game. It will not go through. I have tested my network. It comes back saying that my network is fine but there’s...