Purchasing content issue

Discus and support Purchasing content issue in XBoX on Consoles to solve the problem; Hey, I have been experiencing lots of troubles with my Xbox. The following Issue:purchasing and Content usage. I don’t really understand, but it’s... Discussion in 'XBoX on Consoles' started by OwenLambert3, Mar 2, 2022.

  1. OwenLambert3
    OwenLambert3 Guest

    Purchasing content issue


    Hey, I have been experiencing lots of troubles with my Xbox. The following IssuePurchasing content issue :purchasing and Content usage. I don’t really understand, but it’s Preventing me from doing my every day stuff. This is very frustrating could some on please help.

    :)
     
    OwenLambert3, Mar 2, 2022
    #1
  2. PJRising Win User

    purchase content issue

    Well its not good, i need to pay my gold membership. But can't because of it. And to have this issue since 6/22/18. Is a joke....
  3. Mast3rOfGrav1ty Win User

    issues purchasing content

    okay in some sense is this true but the credits cards and paypal issues are almost always the same issue

    i searchs on google for my answer even this error is not in the error wiki so thats makes it incomplete, but this has nothing to do with the billing department but with the Gateway Purchase API, but you know most topics about this subject are unsolved even
    when they contacted billing department
  4. II M0Z II Win User

    issues purchasing content

    Prior to the Beta its sounds like a common issue at the moment and one which has affected me; I could not buy anything online or on console event though all methods valid and enough funds etc.

    After contacting support here:
    support.xbox.com/.../contact-us

    It turns out the issue relates to a risk block where by if you buy numerous items in a short time scale or have suddenly bought something after a long break then the system automatically lock your account to prevent fraud.

    To remove the lock please contact support as above and explain the issue.

    Be aware it took 5 days for a resolution so please be patient.

    This may have changed now you are part of the beta though – still worth a call to support.
  5. Saeleth Win User

    purchase content issue

    Hi there!

    Youll want to check on the status of Live on the XBox website as well as Twitter. I am right there with you, i hope it it back up soon!
  6. Smith8493457348343 Win User

    purchase content issue

    Know of a time frame? hours-days-weeks ?
Thema:

Purchasing content issue

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