Purchasing a game that I already own

Discus and support Purchasing a game that I already own in XBoX Games and Apps to solve the problem; why do I have to purchase a game that I already installed on a previous console 15a4cbde-2544-4a0d-b543-0eade856f4bc Discussion in 'XBoX Games and Apps' started by Durrant Boys, Dec 26, 2021.

  1. Durrant Boys
    Durrant Boys Guest

    Purchasing a game that I already own


    why do I have to purchase a game that I already installed on a previous console

    :)
     
    Durrant Boys, Dec 26, 2021
    #1
  2. Smwutches Win User

    Purchasing a game that I already own

    As long as you're signed into the same account that purchased it, you should be able to redownload it from your Games and Apps without repurchasing it.
  3. TroHAM Win User

    Purchased game already owned

    Unfortunately there is no refund for the game you have already purchased. You can try talking to xbox support:

    support.xbox.com/.../contact-us

    but I don't think they will be able to help you. Good luck, anyhow:)
  4. Sophia hunt Win User

    Told to purchase game I already own.

    It worked, thank you so much for the help :)
  5. XBF Leo G Win User

    Told to purchase game I already own.

    Hello Sophia,

    Thank you for posting on the Xbox forums. We understand that you are being asked to purchase Grand Theft Auto V when you are installing it on a disc. We recommend cancelling the installation and installing the game offline. We have a support article
    that explains
    how to install a game while offline    . This will allow the console to install the game through the license on the disc while the console is offline. Then you take the console online and finish installing any updates. Be sure to let us know the results Sophia!
  6. Miss Bijoux Win User

    Already purchased digital games not owned?

    Hey JDED x GaM3Rz -

    Your issue sounds different than what is being described originally. In order to allow the community to best assist, I suggest creating your own thread detailing the issue as much as possible.

    Thanks for understanding! :)
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Purchasing a game that I already own

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