Purchases Not Transferring

Discus and support Purchases Not Transferring in XBoX Games and Apps to solve the problem; I made several purchases for Pinball FX2 on my first xbox one. When I upgraded to the one S, none of my purchased tables are showing on the one S. I... Discussion in 'XBoX Games and Apps' started by AndreTheNerd76, May 10, 2017.

  1. AndreTheNerd76
    AndreTheNerd76 Guest

    Purchases Not Transferring


    I made several purchases for Pinball FX2 on my first xbox one. When I upgraded to the one S, none of my purchased tables are showing on the one S. I emailed Zen, and they said it is a Microsoft issue. When I select a pack and choose "manage game", the info
    says "this product is installed", but the tables are still not available to play. Can anyone help?

    :)
     
    AndreTheNerd76, May 10, 2017
    #1
  2. AndreTheNerd76
    AndreTheNerd76 Guest
    Purchases Not Transferring

    I made several purchases for Pinball FX2 on my first xbox one. When I upgraded to the one S, none of my purchased tables are showing on the one S. I emailed Zen, and they said it is a Microsoft issue. When I select a pack and choose "manage game", the info
    says "this product is installed", but the tables are still not available to play. Can anyone help?
     
    AndreTheNerd76, May 10, 2017
    #2
  3. AndreTheNerd76
    AndreTheNerd76 Guest
    Purchases Not Transferring

    I made several purchases for Pinball FX2 on my first xbox one. When I upgraded to the one S, none of my purchased tables are showing on the one S. I emailed Zen, and they said it is a Microsoft issue. When I select a pack and choose "manage game", the info
    says "this product is installed", but the tables are still not available to play. Can anyone help?
     
    AndreTheNerd76, May 10, 2017
    #3
  4. CybroUK Win User

    Can I buy VBucks from Microsoft Store and get it to Fortnite PC?

    Hi EricPaulZ,

    Currently purchased Vbucks do not transfer to other platforms.

    For example you can not use the Vbucks on PC if you purchased them on Xbox.

    However, the in game items you spend your Vbucks on DO transfer.

    • Vbucks CAN NOT be transferred to any other platform than the one you purchased them on.
    • Vbucks earned from the Battlepass DO transfer.
    • Vbucks earned from Save the World DO transfer.
    • Items purchased with Vbucks DO transfer.

    In a nut shell, Vbucks that you Purchase CAN NOT be transferred. Vbucks that you Earn CAN be transferred.
  5. SGTxJEFFSKYLION Win User

    Vbucks

    Hello Scott Graves(2)

    Currently purchased Vbucks do not transfer to other platforms.

    For example, you can not use the Vbucks on PC if you purchased them on Xbox.

    However, the in-game items you spend your Vbucks on DO transfer.

    • Vbucks CAN NOT be transferred to any other platform than the one you purchased them on.
    • Vbucks earned from the Battlepass DO transfer.
    • Vbucks earned from Save the World DO transfer.
    • Items purchased with Vbucks DO transfer.

    In a nutshell, Vbucks that you Purchase CAN NOT be transferred. Vbucks that you Earn CAN be transferred. I hope this info can help you.
  6. Smwutches Win User

    Transfer Purchase

    You can try contacting support to see if there's anything they can do, but generally nothing can be transferred between accounts. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  7. SCLEV1997 Win User

    transferring purchases

    so no possobele way bcause its still on my xbox
  8. Smwutches Win User

    Transferring Purchases

    Nothing can be transferred between profiles.
Thema:

Purchases Not Transferring

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