Purchases made but no reward

Hello Deaven4,

We can only Reward purchases made while being a Rewards member. Since your purchase of For Honor was made outside the Rewards program, we cannot Reward that purchase.

Hello Leafaniac,

Unfortunately, we can only Reward purchases made while being a Rewards member. Any purchases made before being a Rewards Member are not eligible for Rewards.

Don't worry, I see you don't give rewards for much these days, waste of time!

Hello McDuck UK,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

Additionally, regarding MyVIP payback:

How does a MyVIP Star Rank work?



For every £8 you spend during the month on eligible items in the Xbox Store and/or Microsoft Films & TV, you will earn a % back in Rewards Credits based on your current MyVIP Star Rank. Any outstanding funds will be rolled over into the next calendar
month (i.e. if you spent £70 in July, you would earn xx% of £64, with the existing £6 rolling over into August's balance).


Your MyVIP Credits will be converted to your local currency and deposited into your Microsoft account by the 15th of each month. Please note that MyVIP Credits are calculated and deposited based on the currency of the region you listed when you first enrolled
in the programme, and that any purchases must be made in that same currency to count towards MyVIP.

You can see your current rank and progress towards your next star on your MyVIP page. Keep in mind that to earn a % back with MyVIP, you need to unlock the first star by spending at least £240, and spend at least
£8 in eligible items in the month. For more information, please see our Terms and Conditions.



Since your two purchases last month were beneath 8 GBP, you did not trigger payback, and that amount was reserved to complete a £8 amount in a following month.

Hello minion79,

Only purchases made in your Rewards program region are eligible for Rewards. Since you made your purchases in a region outside of your Rewards Account region at the time, those purchases are not eligible for Rewards.