Purchases gone on Minecraft

Discus and support Purchases gone on Minecraft in XBoX Games and Apps to solve the problem; I just spent $10 on minecoins on my switch, procede to try to buy a texure pack and it asks me to sign in. So i sign into my microsoft account and what... Discussion in 'XBoX Games and Apps' started by JakeHoffy, Apr 6, 2021.

  1. JakeHoffy
    JakeHoffy Guest

    Purchases gone on Minecraft


    I just spent $10 on minecoins on my switch, procede to try to buy a texure pack and it asks me to sign in. So i sign into my microsoft account and what happens? All of my minecoins are gone and I have no texture pack. Nothing Im seeing online is fixing this issue.

    :)
     
    JakeHoffy, Apr 6, 2021
    #1
  2. Evster25 Win User

    Minecraft purchases gone

    Thank you. I will do that.
  3. XBF Diego M Win User

    Minecraft purchases gone

    Hi Evster25,

    Thank you for posting on the Xbox forums. I'd be happy to help.

    How were you logging into Minecraft everyday? Were you making purchases from the Minecraft Marketplace directly in game, or were you making purchases for in-game content through the Google play store on the Android device?

    A Microsoft Account is necessary to create an Xbox Live profile, which is where you content would be linked to recover in case you delete the game or access your content on Minecraft from a different device. If you deleted the game without logging in to
    an Xbox Live profile and linking your purchases with an account, then the content may now be lost and you would need to contact the game developers,

    Mojang    .
  4. NeoDan123 Win User

    Minecraft purchases gone

    As you only made an account for Minecrafr on mobile now, you wont be able to sync the purchases as it was not made with the newly created account.

    The only way to try and get the content back is to contact the developer, Mojang. You will see a email adress in the app page on the Play Store that specifically focuses on issues with the android version of the game.
  5. M3tal Daz3 Win User

    Minecraft Purchases gone

    For in-game issues you should contact the Mojang support or post in their forums
  6. AngelObullets Win User

    Minecraft Purchases gone

    Hi there TayzteeY

    There is others facing the same problem, Please contact the correct support game dev team via this link provided https://help.mojang.com
Thema:

Purchases gone on Minecraft

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