Purchases Disappearing from my microsoft account on minecraft after linking my account to...

Discus and support Purchases Disappearing from my microsoft account on minecraft after linking my account to... in XBoX Sales and Promo to solve the problem; So, I had redeemed 2 creeper crunch codes and got the a la Muerte (or something) and the ice cream back accessory thing. And then, by suprise, my... Discussion in 'XBoX Sales and Promo' started by Genosity#6920, Feb 16, 2021.

  1. Purchases Disappearing from my microsoft account on minecraft after linking my account to...


    So, I had redeemed 2 creeper crunch codes and got the a la Muerte (or something) and the ice cream back accessory thing. And then, by suprise, my mother gets me minecraft for my nintendo switch so I have it on every system I own, and the first thing I do is link my microsoft account. Then I go back and look, they are gone. Not just those, but everything, free skin packs, free shirts, accessories from achievements, etc etc. If someone could please help that would be amazing!

    :)
     
    Genosity#6920, Feb 16, 2021
    #1
  2. RainingRoses Win User

    Purchases Disappearing from my microsoft account on minecraft after linking my account to my nintendo switch

    Hello,

    If your in-game purchases have disappeared on your account, It would be best to contact support, we don’t have access to accounts and can’t issue refunds here on the forum.

    It may also be best to contact Minecraft support, try to provide the transaction ID, so they can investigate this.

    Aside from this issue, happy gaming! :)
  3. KindGryphon Win User

    How to unlink

    I need to unlink my PlayStation Network account from my old Microsoft account which I don’t remember, & link it to a new Microsoft account to play Minecraft
    You can unlink the psn account however you CANT link a different one.

    Note: Once a Microsoft account has been linked to a PlayStation® account, neither the Microsoft account nor the PlayStation™ Network account can be associated with a different account.

    If you choose to unlink accounts, then purchases will be returned to the account which made the purchase. Even after unlinking, Microsoft and PlayStation® accounts can only be re-linked to the original account.

    This is coming right from the Minecraft website

    https://help.minecraft.net/hc/en-us/articles/360037725571-Minecraft-for-PlayStation-TM-4-FAQ
  4. Nursemorph Win User

    What would happen to my Minecraft account if I deleted the Microsoft account assigned to it?

    I think you misunderstood, my Microsoft account still owns my Minecraft account, however, my Xbox account is also linked to my Microsoft account. Whenever I try to login and access my Minecraft account, it automatically signs me into my Xbox, which does not have the Minecraft account. It's still linked to the email, but my Xbox account is stopping me from getting into the account.
    The Microsoft account and Xbox account are one and the same...signing into an Xbox account would be the same as signing into a Microsoft account.....if I go into my Microsoft account history on my PC, it shows my Xbox purchases.

    That sounds like you have a second Xbox and/or Microsoft account which is linked to the Minecraft account
  5. Rodrigo Oliver Win User

    How do I login with a new email on my ps4 Minecraft account so I can play with Ray my friend who plays on Xbox

    Hi Ryan, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    You can only link one PSN account to one Minecraft account, you won't be able to link another Microsoft account to your PSN account.

    I took this from the Minecraft site:

    "WARNING: Once a Microsoft account has been linked to a PlayStation account, neither the Microsoft account nor the PlayStation Network account can be associated with a different account.

    If you choose to unlink accounts, then purchases will be returned to the account that made the purchase. Even after unlinking, Microsoft and PlayStation accounts can only be re-linked to the original account."

    For more information, you can use this link: help.minecraft.net/hc/articles/360037725571-Minecraft-for-PlayStation-FAQ#h_01FANTJ5HE05XVRKTBP5BN1WCT
  6. KindGryphon Win User

    How to find what minecraft account is using my microsoft account and to disconnect it.

    I am attempting to connect my microsoft account with my Ps4 account. My microsoft account is already connected to a Ps4 minecraft account. How do I find what Minecraft account is using my microsoft account and to disconnect it from it.
    Even if you could disconnect it you wont be able to link a different Microsoft account.

    Per https://help.minecraft.net/hc/en-us/articles/360037725571-Minecraft-for-PlayStation-4-FAQ

    Note: Once a Microsoft account has been linked to a PlayStation® account, neither the Microsoft account nor the PlayStation™ Network account can be associated with a different account.

    If you choose to unlink accounts, then purchases will be returned to the account which made the purchase. Even after unlinking, Microsoft and PlayStation® accounts can only be re-linked to the original account.

    Note: As of March 15, 2023, please DO NOT unlink your MSA from your PlayStation account via the in-game menu. You will be unable to link it back if you do so.

    This is a restriction imposed by Sony.
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Purchases Disappearing from my microsoft account on minecraft after linking my account to...

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