Purchases Disappearing from my microsoft account on minecraft after linking my account to...

Hello,

If your in-game purchases have disappeared on your account, It would be best to contact support, we don’t have access to accounts and can’t issue refunds here on the forum.

It may also be best to contact Minecraft support, try to provide the transaction ID, so they can investigate this.

Aside from this issue, happy gaming!

I need to unlink my PlayStation Network account from my old Microsoft account which I don’t remember, & link it to a new Microsoft account to play Minecraft

You can unlink the psn account however you CANT link a different one.

Note: Once a Microsoft account has been linked to a PlayStation® account, neither the Microsoft account nor the PlayStation™ Network account can be associated with a different account. 

If you choose to unlink accounts, then purchases will be returned to the account which made the purchase. Even after unlinking, Microsoft and PlayStation® accounts can only be re-linked to the original account.

This is coming right from the Minecraft website

https://help.minecraft.net/hc/en-us/articles/360037725571-Minecraft-for-PlayStation-TM-4-FAQ

I think you misunderstood, my Microsoft account still owns my Minecraft account, however, my Xbox account is also linked to my Microsoft account. Whenever I try to login and access my Minecraft account, it automatically signs me into my Xbox, which does not have the Minecraft account. It's still linked to the email, but my Xbox account is stopping me from getting into the account.

The Microsoft account and Xbox account are one and the same...signing into an Xbox account would be the same as signing into a Microsoft account.....if I go into my Microsoft account history on my PC, it shows my Xbox purchases.

That sounds like you have a second Xbox and/or Microsoft account which is linked to the Minecraft account

Hi Ryan, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

You can only link one PSN account to one Minecraft account, you won't be able to link another Microsoft account to your PSN account.

I took this from the Minecraft site:

"WARNING: Once a Microsoft account has been linked to a PlayStation account, neither the Microsoft account nor the PlayStation Network account can be associated with a different account.

If you choose to unlink accounts, then purchases will be returned to the account that made the purchase. Even after unlinking, Microsoft and PlayStation accounts can only be re-linked to the original account."

For more information, you can use this link: help.minecraft.net/hc/articles/360037725571-Minecraft-for-PlayStation-FAQ#h_01FANTJ5HE05XVRKTBP5BN1WCT

I am attempting to connect my microsoft account with my Ps4 account. My microsoft account is already connected to a Ps4 minecraft account. How do I find what Minecraft account is using my microsoft account and to disconnect it from it.

Even if you could disconnect it you wont be able to link a different Microsoft account.

Per https://help.minecraft.net/hc/en-us/articles/360037725571-Minecraft-for-PlayStation-4-FAQ

Note: Once a Microsoft account has been linked to a PlayStation® account, neither the Microsoft account nor the PlayStation™ Network account can be associated with a different account. 

If you choose to unlink accounts, then purchases will be returned to the account which made the purchase. Even after unlinking, Microsoft and PlayStation® accounts can only be re-linked to the original account.

Note: As of March 15, 2023, please DO NOT unlink your MSA from your PlayStation account via the in-game menu. You will be unable to link it back if you do so.

This is a restriction imposed by Sony.