Purchased xbox one fifa18 fut points instead of xbox360

You can only request a refund unfortunately

Hi there
Theurgic,

Thanks for reaching out. I'm sorry to hear about a recent transaction on your Microsoft account.



Unfortunately, the only way to request a refund is on the weblink request
a refund for a purchase, fill in the fields on the form and we’ll review your request promptly. Be sure to sign in to and submit your request from the account you
used to make the purchase. You’ll need to provide the order number for each item. Order numbers can be found by signing in to your
Microsoft account.

After you submit your refund request:

You’ll receive a confirmation email and should get a response from the support team within 72 hours.

• To cancel your refund request:Reply
  to the confirmation email requesting cancellation.
  
• If you don’t hear back from the support team within 72 hours:Reply
  to the confirmation email requesting an update on the status of your request.
  
• To track the status of your refund request:Check
  your Order history.
  

Hope this helps.

i will try that and give feedback.

Try contacting support and let them know uou want to purchase it for 360. They may ask you to first purchase for 360 and then give refund just in order to confirm that youve right intent. Do everything while youre chatting with them.

I think the only process is the refund process.