Purchased XBox Live Gold

Discus and support Purchased XBox Live Gold in XBoX on Consoles to solve the problem; Hi I purchased XBox Live Gold, but, whaen I try and play any game it keeps coming up with an error message saying "The current profile is not allowed... Discussion in 'XBoX on Consoles' started by BuzzingUncle710, Mar 11, 2017.

  1. BuzzingUncle710
    BuzzingUncle710 Guest

    Purchased XBox Live Gold


    Hi

    I purchased XBox Live Gold, but, whaen I try and play any game it keeps coming up with an error message saying "The current profile is not allowed to play on XBox Live". Can you please assist?

    :)
     
    BuzzingUncle710, Mar 11, 2017
    #1
  2. tonyk79
    tonyk79 Guest
    Free Killer Instinct or even Xbox One for "dedicated Xbox Gamers"

    No email for me either, have about 30k gamerscore and xbox live member from original xbox days with no breaks in between and paid up gold member to 2015 having also preordered a day one xb1 and had to purchase 3 x 360 this generation and thats before purchasing online dlc etc..
     
    tonyk79, Mar 11, 2017
    #2
  3. Simexy
    Simexy Guest
    Get Gold for free this weekend.

    Honestly, if they are going to give out Gold for free then they should give it out for like a whole 7 days at least. Giving people Gold for one weekend is like... You don't really get to see enough to know if you want to purchase it. True, some people can go onto Xbox Live and be like.. "WOAH I GOT T PLAY TODAY for free!" then go on and purchase Xbox Live. For me, I wanted to see how all the lobbies work in all the games I play and so on so it's not like I'm planning to spend the weekend upfront of my Xbox 24/7 testing out Gold features. (I say this from an earlier perspective, I have owned Gold for a very long time and really enjoy it. I'm just saying that this was my mindset PRIOR to purchasing gold.)
     
    Simexy, Mar 11, 2017
    #3
  4. Miss Ghidorah
    Miss Ghidorah Guest

    Purchased XBox Live Gold

    Hey there,

    Sorry to hear you're experiencing Xbox Live Gold issues. Let's have you first power cycle your console if you haven't already. If that doesn't work, then we recommend contacting chat
    or phone support     directly regarding your Xbox Live Gold status as they can take a

    closer look at your profile than we can on the public-facing forums. Purchased XBox Live Gold :)

    Hopefully your issues becomes resolved soon!

    _______________________________________________________





    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.
     
    Miss Ghidorah, Mar 13, 2017
    #4
  5. gds1972 Win User

    Payment

    Hi

    Unfortunately it is not possible to use and Xbox gift card balance to purchase an Xbox Live Gold Subscription you will need to either purchase an Xbox Live Gold membership card/voucher or register another payment method to your account such as a debit/credit
    card or papal to purchase Xbox Live Gold.
  6. XBF Leo G Win User

    gift card-xbox live gold

    Hello PerkyTortoise80,

    Thank you for bringing this issue to our attention. In the past, customers were not able to complete a purchase for Xbox Live Gold using the currency on their account. The customer would have to purchase an Xbox Live Gold prepaid code with the currency on
    their account and redeem the code. Recently, this method of purchasing an Xbox Live Gold subscription has been changed. Customers are now able to complete a purchase for Xbox Live Gold by using the currency on their account. We hope this helps!
  7. XBF John Win User

    Xbox Live good gifting

    So you went to purchase a gift code for Xbox Live, and in the purchase for you it gave you an error?

    Is this the link you are using to make a purchase: Buy Xbox Live Gold — Xbox Live Gold 1 Month | Xbox

    and are you choosing the "Give as a gift" option?

    Or are you using this link: Buy Xbox Live Gold Membership (Digital Code) - Microsoft Store and its giving you a purchase error?

    Thank you,

  8. Mister Beep Win User

    Bought 3month gold still not received minecraft

    Hey there,

    Did you purchase Xbox Live Gold through the Minecraft + Gold page through the Xbox One dashboard, or did you purchase a 3 Month Xbox Live Gold pre-paid code and redeem it? If you redeemed and Xbox Live Gold code, unfortunately you will not qualify for this
    promotion. To qualify for this promotion, 3 Months or 12 Months of Xbox Live Gold must be purchased through the Minecraft + Gold promotion page directly through the Xbox One console with a credit card on file.

    Keep us posted!
  9. Mister Beep Win User

    i bought 3 month gold and i didnt get a minecraft code by 31/7/2017

    Hey there,

    Did you purchase Xbox Live Gold through the Minecraft + Gold page through the Xbox One dashboard, or did you purchase a 3 Month Xbox Live Gold pre-paid code and redeem it? If you redeemed and Xbox Live Gold code, unfortunately you will not qualify for this
    promotion. To qualify for this promotion, 3 Months or 12 Months of Xbox Live Gold must be purchased through the Minecraft + Gold promotion page directly through the Xbox One console with a credit card on file.

    Keep us posted!
Thema:

Purchased XBox Live Gold

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