Purchased XBox Live Gold Renewal 12m subscription and not recognizing 'party' or ...

Unsure as to why XBOX 360 validated the 12m subscription but will not recognize 'party' or joinable games. Any suggestions? Son already has gamer name from previous year, and it shows Xbox Live beside it.

:)

 

How to Renew your Xbox LIVE Gold Membership

Overview of Xbox LIVE Renewal

When your current Xbox LIVE Gold Membership is about to run out, you will get a renewal message on your screen.

• Month-to-month membership- Notification comes 15 days in advance
• 3 or 12 month membership- Notification comes 30 days in advance

Xbox LIVE membership can be renewed using a credit card, a debit card, or a Prepaid Gold Membership Card.

If your automatic membership renewal (auto renewal) is set to off, you can purchase a new subscription or use a prepaid membership card to renew your Xbox LIVE Gold Membership.

Renew with a payment option by purchasing a new membership:

Steps to Follow

1) Use your Xbox LIVE gamertag to sign in.

2) Under Settings, select Account.

3) Proceed to Your Memberships, and select the membership that you currently have (for example Xbox LIVE Gold)

4) Select Modify Membership and you will be presented with a list of renewal options. If you are on an Xbox LIVE Free Membership, you can choose to upgrade to Gold Membership.

5) Select a membership option, then Confirm Purchase.

Once you have confirmed your purchase, the following will happen:

• The payment option you are using will be charged immediately.
• The time subscription plan you have just purchased will be added to your remaining subscription time.
• Your Xbox LIVE Gold Membership will be activated and auto renewal turned on.

Take note:

If you use a credit card as your payment option, you cannot remove it on file until your current membership expires.

There is a procedure you can follow to add or change your Xbox LIVE payment option.

Renew with a prepaid membership card

It is possible to renew your Xbox LIVE membership using a Prepaid Microsoft Gold Membership Card. This card is available at retail locations.

If you choose to redeem a prepaid Xbox LIVE membership code, you will be added time to your existing Xbox LIVE membership, while your renewal settings will remain unchanged.

How to turn on auto renewal (for existing membership):

If you are already on Xbox LIVE Gold of Family Pack membership and you want to turn on auto renewal without purchasing new membership, you should contact Xbox Support.

How to Troubleshoot Xbox LIVE renewal:

If there are issues with your Xbox LIVE account, you might receive the following messages. The solutions are provided below:

• Error: Your credit card has been declined several times by our billing service.

This means that your credit card has expired, or the information on it has been changed. To solve this problem, there is a procedure you can follow to change payment option for Xbox LIVE membership.

• Error: 8015d080

In case you receive this error message, you need to contact Xbox Support.

 

Does Xbox Gold Membership time stack?

YES, Gold subscription stacks.

HOWEVER, if the subscription that you bought expires in a month or less, like for example a 12M Gold Subscription bought using a payment instrument ( CC or paypal ) then you bought and redeemed a 12M Prepaid Card before the renewal date of your original
subscription. Then the answer is NO, it will not stack

Example:

• Gold subscription bought using a CC does not stack with Gold subscription bought as PPC (prepaid card). If you redeemed your Gold (PPC) 1Month before the renewal date of your Gold (CC). The 1Month remaining time will automatically be cancelled by Microsoft's
system to prioritize the Gold (PPC).

• Gold subscription bought as PPC stacks with Gold subscription bought using CC. What happen is that the Gold (CC) will temporarily stop to prioritize the Gold (PPC) and will continue once Gold (PPC) runs out.

- I hope I was able to answer your questions.

P.S.

By the way, info came from a reliable XBox Customer Support Specialist.

 

Hey, LongBoar023! Sorry to see any issues with Live features. It's likely that his account just needs to be refreshed on the console. You can do this by

removing the profile only and then downloading the account to your console again. If you guys are still having issues after that, please post back exactly what error you're receiving so that we can dig into it further. Thanks!