purchased wrong item from Microsoft store

Discus and support purchased wrong item from Microsoft store in XBoX Games and Apps to solve the problem; i bought five packs of Apex Coins through the Microsoft Store without knowing those can be used only in Xbox.I immediately requested for a refund ,but... Discussion in 'XBoX Games and Apps' started by AziK1, May 14, 2020.

  1. AziK1
    AziK1 Guest

    purchased wrong item from Microsoft store


    i bought five packs of Apex Coins through the Microsoft Store without knowing those can be used only in Xbox.I immediately requested for a refund ,but they said that i can only get refund two items.I don't have Xbox and i am not planning to buy one in
    the future as i am hooked with PC Gaming.What Can I do?

    :)
     
    AziK1, May 14, 2020
    #1
  2. FeyTech Win User

    purchased wrong item from Microsoft store

    Das selbe ist mir passiert mit FX pinball 3 reduzierten tisch gekauft und war für pc es steht aber eingekreist auch so im store immer etwas weiter unten :( erkennen kann man es dazu an einer kleinen kachel ..

    dennoch dürfen solche dinge nicht sein ohne nach fragen finde ich zumindest
  3. RetroZoon Win User

    purchased wrong item from Microsoft store

    Had the same issue with a pubg pack.
  4. Mr Skywalker426 Win User

    purchased wrong item from Microsoft store

    you can try sell the item and take refund about the two others
  5. Tezzarrific Win User

    purchased wrong item from Microsoft store

    thats the problem with microsoft, they have merged the stores and now it causes a huge headache when your purchase comething and it is not supported for the pc version. they need to divide the store to pc only and xbox.
  6. the MintPoet555 Win User

    purchased wrong item from Microsoft store

    i bought five packs of Apex Coins through the Microsoft Store without knowing those can be used only in Xbox.I immediately requested for a refund ,but they said that i can only get refund two items.I don't have Xbox and i am not planning to buy
    one in the future as i am hooked with PC Gaming.What Can I do?
    yea, I have done that before. Sadly I didint even get the chance for a refund... just refund the 2... thats all i can say..
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purchased wrong item from Microsoft store

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