Purchased the xbox live gold 3 months and did not receive promo 3 months

Chuggaacconroy · Mar 16, 2018

i bought the 3 month xbox live gold on 1/17/18 and have not received the free 3 month xbox live gold redemption or anything added to my account.

:)

AlmasTypeR · Mar 16, 2018

GTA V Shark Card Promotion

Hi,

I purchased 3 months Xbox Live Gold, part of the promo was a GTA V shark card containing $500k. I was told this would automatically get added to my account and this did not happen.

Why did I not receive this?

AlmasTypeR · Mar 16, 2018

Did not receive promotion

Hi,

I purchased 3 months Xbox Live Gold, part of the promo was a GTA V shark card containing $500k. I was told this would automatically get added to my account and this did not happen.

Why did I not receive this?

Mister Quasar · Mar 17, 2018

Sorry to hear, Chuggaacconroy!

So we can take a further look into this on our end, please reply to

this thread with the information that's requested in the opening post. I'll be locking this thread going forward.

niwshki

Did you purchase the 40% 3-month Gold promo through the console dashboard?

Mister Quasar

Sorry to hear, Chuggaacconroy!

So we can take a further look into this on our end, please reply to

this thread with the information that's requested in the opening post. I'll be locking this thread going forward.

Ryno Jnr

Hey there ! Thanks for reaching out to us.

In regards to this promotion of buying 3 months of Xbox Live Gold then receiving 3 months at a later date, were there any specific instructions in the terms of conditions for this offer? Do you recall a specific time frame on when you would receive these
3 months of Xbox Live Gold?

Also, do you happen to recall the name of this promotion?

Be sure to keep us posted!

that was the promo... Buy 3 months Xbox Live Gold then get 3 months extra for free... But i haven't received any codes... even after my subscription i bought expired last week!!

寥若天河

The same is with me,I purchased 3 months of Xbox Live from Xbox.com on Jan 24,2018.t said will offer 3 month for free before 3.15.But I have not
received the promo code.Than you~

Terminator23

I signed up for a 3-month subscription on June 15, 2018, which indicated a promo would apply where I would receive a code for an additional 3-months. The code was never sent. I checked my email and my messages on Xbox. It was never sent. Customer Service
told me to post here to receive help.

The promo stated:

Buy 3 months, get 3 free

Purchase a 3-month Gold membership and receive a code for an additional 3 months delivered to your email address within 10 business days.

Offer valid from 9:00PM PST on June 6, 2018 to 11:59 PM PST on June 17, 2018, while supplies last. Available only in Microsoft online store in the United States (including Puerto Rico) and Canada. Offer valid for 3 month Xbox Live Subscription. After
your purchase, you'll receive a digital code at the email address associated with your purchase within 10 business days of promotion end date. Code must be redeemed by August 31, 2018. No reproduction of codes will be accepted.

Purchased the xbox live gold 3 months and did not receive promo 3 months