Purchased the wrong game.

Discus and support Purchased the wrong game. in XBoX on Windows to solve the problem; My daughter bought the wrong minecraft game and can't use the game. Is there a way to get a return? a80f7c20-23ab-4285-b094-b9b0e090af7c Discussion in 'XBoX on Windows' started by LaraBromley, Nov 6, 2021.

  1. LaraBromley
    LaraBromley Guest

    Purchased the wrong game.


    My daughter bought the wrong minecraft game and can't use the game. Is there a way to get a return?

    :)
     
    LaraBromley, Nov 6, 2021
    #1
  2. MagicPepper5665 Win User

    Purchase of wrong game.

    I just did the same thing. Purchased Battlefield Hardline on line. I was stupid and thought it was for the xbox 360. Turns out it was for the xbox one. Completely my mistake. This was following my purchase of Hardline Premium at first from my 360. Only
    to find out that premium is an extension pack and must run on the actual game. I am now out over $100 dollars if xbox can't refund or switch versions. I'm getting to old for this.
  3. Ariel Acu Win User

    Purchase of wrong game

    Hi,

    Just to give you a heads up that normally, all transactions made on your account are final and non-refundable. Regarding your concern, we recommend that you contact our Xbox Support team to give you options about the wrong game that you purchased. You may
    refer to this
    link     to reach them.

    Let us know if you need further assistance.
  4. Miss Diggz Win User

    Purchase of wrong game.

    Hey there Steve M Smi,

    I'm sorry to hear about this issue and the mix up! If you'd like to incur about a refund, I would strongly suggest giving our phone support team a call. You can reach them over at our
    Contact Us page and are the best folks to assist you further.

    If you happen to have any other Xbox Support related questions, please feel free to create a new thread detailing what you're experiencing. This way you can receive support catered specifically to you from our community. Thanks!
  5. L4c3rd4 Win User

    Purchased the wrong game.

    You're welcome Lara!

    Awesome! Just wait for the refund now. :)
  6. LaraBromley Win User

    Purchased the wrong game.

    Thank you. I have submitted a form to them.
Thema:

Purchased the wrong game.

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