Purchased Resident Evil Game+Movie Deal - Deluxe Edition I was never sent the movie code

Discus and support Purchased Resident Evil Game+Movie Deal - Deluxe Edition I was never sent the movie code in XBoX Sales and Promo to solve the problem; I purchased the Resident Evil + Movie Combo and I received the game and all the DLC, but was never sent the code for the movie. Microsoft please... Discussion in 'XBoX Sales and Promo' started by VINCETHEMARINE, May 20, 2017.

  1. VINCETHEMARINE
    VINCETHEMARINE Guest

    Purchased Resident Evil Game+Movie Deal - Deluxe Edition I was never sent the movie code


    I purchased the Resident Evil + Movie Combo and I received the game and all the DLC, but was never sent the code for the movie. Microsoft please resolve this issue that multiple customers are having this bundle, thank you.

    :)
     
    VINCETHEMARINE, May 20, 2017
    #1
  2. ScorpioLocs
    ScorpioLocs Guest
    Purchased Resident Evil movie deal.

    I purchased Resident Evil Game+Movie Deal - Deluxe Edition while they had the promotion said if you buy the game before a certain day you will receive movie code within 14 or 15 days. Well, it's been over 2 months and I still haven't gotten the code.
     
    ScorpioLocs, May 20, 2017
    #2
  3. Shadowchild2089
    Shadowchild2089 Guest
    Purchased Resident Evil Game+Movie Deal - Deluxe Edition and never received movie code.

    I purchased the Resident Evil Game+Movie Deal - Deluxe Edition during the promotional sale at the beginning of may and never received a code through xbox live messaging for the Resident Evil The Final Chapter movie. The sales page says "

    Customers in the US and Canada who purchase this product between May 2nd, 2017 and May 16th, 2017 will receive a code for Resident Evil: The Final Chapter through their Xbox Live messaging center within 14 days of the purchase. The code can be redeemed at
    Microsoft Movies & TV Store. Resident Evil: The Final Chapter is rated R by the MPAA." and that never happened. So I was directed here from a costumer support line.
     
    Shadowchild2089, May 20, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    Purchased Resident Evil Game+Movie Deal - Deluxe Edition I was never sent the movie code

    Hey VINCETHEMARINE! When did you purchase the bundle? The codes should be delivered within 14 days of purchase. Post back and let me know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
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    Mister Cizl, May 22, 2017
    #4
  5. VINCETHEMARINE
    VINCETHEMARINE Guest
    It was purchased 09 May 2017 sir
     
    VINCETHEMARINE, Nov 3, 2018
    #5
  6. ENVY MY TALENT Win User

    Bought Resident Evil Game+Movie Deal - Deluxe Edition and am missing the movie code

    I'm surprised you got the purchase history showing the movie deal. Mine used to show the movie deal on mine and now it just shows that I bought resident evil 7 deluxe edition only which is total BS.
  7. Mister Cizl Win User

    Purchased Resident Evil Game+Movie Deal - Deluxe Edition I was never sent the movie code

    Hey VINCETHEMARINE! When did you purchase the bundle? The codes should be delivered within 14 days of purchase. Post back and let me know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  8. VINCETHEMARINE Win User

    Purchased Resident Evil Game+Movie Deal - Deluxe Edition I was never sent the movie code

    It was purchased 09 May 2017 sir
  9. Shadowchild2089 Win User

    Purchased Resident Evil Game+Movie Deal - Deluxe Edition and never received movie code.

  10. Mister Mascot Win User

    Purchased Resident Evil Game+Movie Deal - Deluxe Edition and never received movie code.

    Hey there Shadowchild2089!

    We've resent your eligible codes to your Xbox Live Message center. Be sure to take a look
    Xbox Live Messages. If you're having any issue redeeming codes you can also try

    Prepaid Code Troubleshooting    .

    Cheers!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
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Purchased Resident Evil Game+Movie Deal - Deluxe Edition I was never sent the movie code

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