Purchased puzzles won't load

Discus and support Purchased puzzles won't load in XBoX Games and Apps to solve the problem; Why won't Germany, Autumn, & Architecture load completely? I paid with gold bars for all 3 & none will load. This is frustrating.... Discussion in 'XBoX Games and Apps' started by AfraidWheat67, Dec 17, 2017.

  1. AfraidWheat67
    AfraidWheat67 Guest

    Purchased puzzles won't load


    Why won't Germany, Autumn, & Architecture load completely? I paid with gold bars for all 3 & none will load. This is frustrating.

    :)
     
    AfraidWheat67, Dec 17, 2017
    #1
  2. Garnette69
    Garnette69 Guest
    Not loading

    My Jigsaw puzzles won't load!
     
    Garnette69, Dec 17, 2017
    #2
  3. ItchyOpossum342
    ItchyOpossum342 Guest
    Purchased puzzles won't download

    I've used my coins from completing puzzles to "purchase" additional puzzles however they won't download. Why?
     
    ItchyOpossum342, Dec 17, 2017
    #3
  4. JOAN BARRY
    JOAN BARRY Guest

    Purchased puzzles won't load

    I uninstalled Microsoft Jigsaw then reinstalled it and all of the puzzle packs downloaded with no problem. Including all the ones I just purchased with my coins. Make sure you have all your information linked with Microsoft Xbox
    or your Microsoft account. Good Luck Joan
     
    JOAN BARRY, Dec 17, 2017
    #4
  5. JOAN BARRY Win User

    Purchased puzzles won't load

    I uninstalled Microsoft Jigsaw then reinstalled it and all of the puzzle packs downloaded with no problem. Including all the ones I just purchased with my coins. Make sure you have all your information linked with Microsoft Xbox
    or your Microsoft account. Good Luck Joan
  6. OK Fowl Win User

    the puzzle won't load

  7. BGCSOCAL Win User

    Microsoft Jigsaw not running right today.

    Oops - thought I was sending this to another discussion about owned puzzles not loading - which mine won't.
  8. JamesSpagna Win User

    Daily puzzles won't load

    Can't figure this out! The ads work but the puzzles are frozen on "...Downloading". VERY frustrating!!!!
  9. Mister Mascot Win User

    Microsoft jigsaw puzzle won't load

    Hey there UnwiseSphere525,

    Sorry to hear about the issues you're having with Microsoft Jigsaw. Please try the troubleshooting steps on this page HERE and let us know if it helps.
    Sometimes something as simple as reinstalling the game will fix an issue like this.

    Let us know how it goes!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
Thema:

Purchased puzzles won't load

Loading...

  1. Purchased puzzles won't load - Similar Threads - Purchased puzzles won't

  2. Receiving "Wrong Region" Error When Trying to Purchase Xbox Game Pass – All Region Settings...

    in XBoX Games and Apps
    Receiving "Wrong Region" Error When Trying to Purchase Xbox Game Pass – All Region Settings...: I'm trying to purchase Xbox Game Pass, but I keep getting a "Wrong Region" error, even though all my system settings are correctly configured for Turkey. What I’ve already tried: Verified that...

  3. Cannot purchase battlepass in Halo Infinite?

    in XBoX Games and Apps
    Cannot purchase battlepass in Halo Infinite?: I have been trying to purchase the Last Stand battle pass in Halo Infinite since May 10th 2025 but I kept getting an error message telling me to try again later. I have been trying for over a...

  4. minecraft doesn't install after purchase

    in XBoX Games and Apps
    minecraft doesn't install after purchase: i bought minecrft java and bedrock deluxe for my son. the purchase has gone through and shows in my microsoft account. but if i can't find anyway to access the games via xbox or MC launcher. both...

  5. Games being completely removed from my account. Gone from purchase history and library...

    in XBoX Games and Apps
    Games being completely removed from my account. Gone from purchase history and library...: Two games totalling over $100 CAD just completely disappeared off my console, when I tried to play them, they didn't register and asked if I owned it. (I have had these games since I made the...

  6. I try purchase robuck on my desktop for my nephews account. Even after deduction from...

    in XBoX Games and Apps
    I try purchase robuck on my desktop for my nephews account. Even after deduction from...: I try purchase robuck on my desktop for my nephews account. Even after deduction from credit card, his account wasnt charge with robucks 98e2e6c9-2d6d-4857-908b-477fe869f54a

  7. If I purchase sea of theives and don't purchase game pass will I just own the game without...

    in XBoX Games and Apps
    If I purchase sea of theives and don't purchase game pass will I just own the game without...: If i purchase sea of theives and don't purchase game pass will I just own the game without getting to play it? 0a9e6a32-5240-4b42-ad87-a013be149662

  8. Why is Xbox banning my use of my own accessories that I purchased?

    in XBoX Games and Apps
    Why is Xbox banning my use of my own accessories that I purchased?: So after a long drawn-out ordeal of finally locating a remote controller that would work for my Xbox One I set it up and everything was going fine for about 5 minutes until the Xbox itself noticed...

  9. Pre purchased game with Microsoft points isn't showing up as owned correctly

    in XBoX Games and Apps
    Pre purchased game with Microsoft points isn't showing up as owned correctly: Ok so I pre purchased EA Sports College Football 26 Deluxe Edition with Microsoft points weeks ago. With the game being released soon I decided to to go to upcoming games to see what time it's...

  10. I can’t get sent a parent request to approve purchase of a game pass

    in XBoX Accessibility
    I can’t get sent a parent request to approve purchase of a game pass: Trying to buy game pass. Told we need a parent to buy it but they can’t send parent a request and will need to find another way 91ce3d89-790d-4c67-86ca-8ed80dff76b7