Purchased NBA 2K23 Michael Jordan Edition but can only download Standard Edition

Discus and support Purchased NBA 2K23 Michael Jordan Edition but can only download Standard Edition in XBoX Games and Apps to solve the problem; Hi there, I just purchased NBA 2K23 - Michael Jordan Edition in the Xbox Store. [img] The Jordan Edition includes extra content and VC over the... Discussion in 'XBoX Games and Apps' started by DJBenz-[xboxvenue], Jun 13, 2023.

  1. DJBenz-[xboxvenue]
    DJBenz-[xboxvenue] Guest

    Purchased NBA 2K23 Michael Jordan Edition but can only download Standard Edition


    Hi there,

    I just purchased NBA 2K23 - Michael Jordan Edition in the Xbox Store.
    Purchased NBA 2K23 Michael Jordan Edition but can only download Standard Edition [​IMG]


    The Jordan Edition includes extra content and VC over the standard edition and costs, in the UK store, £17.99 compared to £5.99 for the standard. However, when I go to the store page on my console to install the game I get the message "Check Back in a little bit. We're having trouble getting your stuff right now."


    Purchased NBA 2K23 Michael Jordan Edition but can only download Standard Edition [​IMG]


    I can, and have, install the Standard Edition. I was hoping that I could install the standard edition and then download the extra DLC included with the Jordan Edition but I am unable to do this. I have tried all the commonly suggested tricks to get rid of this error: signing in and out of the console, restarting the console, removing the account on which I purchased it and re-adding it etc. I have also tried to install the game remotely via the Xbox store from my PC, but when I select the console to install to the game shows "Queued" as the status, but then reverts to "Install to" once the page is refreshed.

    How can I install the content I have purchased to my console please?

    :)
     
    DJBenz-[xboxvenue], Jun 13, 2023
    #1
  2. JosefLBohorquez Win User

    2k23 championship edition pre Order

  3. DJBenz-[xboxvenue] Win User

    Purchased NBA 2K23 Michael Jordan Edition but can only download Standard Edition

    Hi Manuela, thanks for responding.

    I purchased the game from the Microsoft store on 10th June 2023.

    I have tried a physical power cycle as you have suggested, but it has not resolved the issue.
  4. WattyNuela Win User

    Purchased NBA 2K23 Michael Jordan Edition but can only download Standard Edition

    Thanks for the additional information, DJ Benz may I know if you have access to another Xbox console?
    This can help to determine if it's an inconvenience with your account or something else.

    Additionally, may I know if you already tried to do a factory reset but keeping games and apps?

    Let me share the steps if needed:

    Go to settings > system > console info > reset > keep my games and apps.
  5. SwordofWhedon Win User

    Purchased NBA 2K23 Michael Jordan Edition but can only download Standard Edition

    The actual game is the standard edition for everyone. What you purchased is a bundle of DLC content that comes with it
  6. Michael K5 Win User

    Purchased NBA 2K23 Michael Jordan Edition but can only download Standard Edition

    When I got the Michael Jordan edition game it has the same things that the standard one has.
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Purchased NBA 2K23 Michael Jordan Edition but can only download Standard Edition

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