Purchased Minecraft Java Edition in 2022, was inactive in 2023 until now and could not log in

Discus and support Purchased Minecraft Java Edition in 2022, was inactive in 2023 until now and could not log in in XBoX Accessibility to solve the problem; Hi all, I purchased Minecraft Java edition for my son on 7-Apr-2022. I have the email receipt with transaction ID. My son was able to play until early... Discussion in 'XBoX Accessibility' started by Adrian Ho2, Oct 4, 2023.

  1. Adrian Ho2
    Adrian Ho2 Guest

    Purchased Minecraft Java Edition in 2022, was inactive in 2023 until now and could not log in


    Hi all,

    I purchased Minecraft Java edition for my son on 7-Apr-2022. I have the email receipt with transaction ID. My son was able to play until early 2023 then he logged out of his account and was inactive until today when he wants to play it again. However, we found that we could get into the installer and his login name is showing but it is telling us to purchase the game again. Can you advise us how to get his account reactivated? I read something about migration but i am not sure if we did it or not. I wrote to Mojang support but got an email saying to contact Microsoft support instead.

    Let me know what we can do to information you need, we will come back with it asap.

    Thank you,

    Adrian

    :)
     
    Adrian Ho2, Oct 4, 2023
    #1
  2. EVAN HO ZHI ERN Win User

    Purchased Minecraft Java Edition in 2022, was inactive in 2023 until now and could not log in

    Hi Sir,

    I tried your recommendations and managed to "find" my account. Apparently we did migrate so it was tagged to my microsoft account as that was what i used to purchase. Now we are back to playing. Thank you very much for your help on this.

    Thank you,

    Adrian Ho
  3. RichieB_ Win User

    Purchased Minecraft Java Edition in 2022, was inactive in 2023 until now and could not log in

    Hi Adrian Ho2,

    Greetings!

    Thank you for publishing in Microsoft Community.

    We understand that you need help with your Minecraft Jave edition game. We truly understand how frustrating this can be, especially you already owned the game.

    However, we highly recommend to visit the support page of the game: Learn more: Minecraft: Java Edition Demo Mode | Minecraft Help

    Here are the possible troubleshooting steps that you will get on their support website.

    First, check to see if your account has a copy of Minecraft listed or is available to redeem by visiting your account page.

    If your account page does not show a Minecraft profile, start your Minecraft Launcher (if you are already logged in, you can log out through the launcher screen: click your Java profile name in the top-right corner and then click Log Out).

    • If you have a Mojang account, try logging in with any email address you have may have used for this purchase. You can reset your password at the Forgot Password
    • If you have an older Minecraft account, try logging in with your Java profile name. You can reset your password at mojang.com/migrate.
    • If you purchased Minecraft after December 1, 2020, you must sign into the launcher using the Microsoft account you purchased the game with, and not with a Mojang account.

      Lastly, you may contact their support team as well for further information.

      Thank you,

      Microsoft Community Moderator
  4. Marrion_Y Win User

    How to get Minecraft Java with Bedrock Edition

    Hi Cavan Johnsen,

    Welcome to Microsoft Xbox Community Forum. I understand that you are trying to get Minecraft Java with Bedrock Edition, and you have Minecraft Bedrock for PC, but you are unable to access the Java tab. I'll be happy to assist you with this.



    Firstly, it's important to note that Minecraft Java and Minecraft Bedrock are two separate versions of the game. Minecraft Java is the original version of the game, while Minecraft Bedrock is the cross-platform version of the game that is available on multiple devices.

    To get Minecraft Java with Bedrock Edition, you will need to purchase Minecraft Java separately. You can purchase Minecraft Java from the official Minecraft website. Once you have purchased Minecraft Java, you will be able to access the Bedrock Edition by logging into your Microsoft account and downloading the game from the Microsoft Store. However, if you have purchased Minecraft Bedrock Edition before June 6th, 2022, you are eligible to redeem a free copy of Minecraft Java Edition from the official website. Here are the steps to do so:

    1. Go to Minecraft: Java & Bedrock Edition for PC Standard Edition and log in with your Microsoft account.

    2. Click on "Redeem a copy" and follow the instructions to claim your code.

    3. Download the Minecraft Launcher for Windows from https://www.minecraft.net/en-us/download and install it on your PC.

    4. Sign into the Launcher using your Microsoft account, and you will be able to run Java Edition.



    If you are unable to access the Java tab on the Minecraft launcher, it could be due to a few reasons. One possible reason is that you may not have purchased Minecraft Java yet. Another possible reason is that you may not have logged into your Minecraft account on the launcher.

    To log into your Minecraft account on the launcher, follow these steps:

    1. Open the Minecraft launcher.

    2. Click on the "Settings" button.

    3. Click on the "Accounts" tab.

    4. Enter your Minecraft account email and password.

    5. Click on the "Save" button.

    Once you have logged into your Minecraft account on the launcher, you should be able to access the Java tab and purchase Minecraft Java.



    I hope this helps! If you have any further questions or concerns, please don't hesitate to ask.

    Kind regards,

    Marrion
  5. peachyheart Win User

    The free trial already ends. But it still have the "Free trial" button on the page

  6. Hoskayra Win User

    Mojang Post-Migration Error

    Hello, my name is Oskayra I am independent advisor and I will be happy to help you today.

    Unfortunately, the deadline for migrating your Minecraft account to a Microsoft account with entitlement to Minecraft: Java Edition and Minecraft: Bedrock Edition has passed. The migration process was open until May 10, 2023, and accounts that were not migrated by then are no longer eligible for the free Java Edition entitlement.

    If you purchased Minecraft before the migration deadline, you will still be able to play Minecraft: Bedrock Edition. However, you will no longer be able to claim a free copy of Minecraft: Java Edition.

    If you are still interested in playing Minecraft: Java Edition, you will need to purchase it separately from the Microsoft Store.

    We apologize for any inconvenience this may cause.

    Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.
Thema:

Purchased Minecraft Java Edition in 2022, was inactive in 2023 until now and could not log in

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