Purchased Minecraft for Microsoft 10 for my child on his family account. Can't find it to...

Hi,

The Microsoft account that you use for Minecraft, Is it added as child account into a Family Group ?

When I try to but Minecraft on my windows 10 but it says the same thing " why can't I change my privacy settings", I'm not a child's account and I've left the family on my account and it still says the same thing.

Thanks all. If Microsoft is listening at all, this is an absurd way to manage these accounts. Most families I know have multiple child accounts for Minecraft, those accounts should be able to be managed by a single parent and a single email account. It is at a minimum costing them my next Minecraft purchase.

Hi, I have a similar problem - my son has a child account (family member) but can't access MineCraft. I have to sign in, switch back to his account and then he can access it.

Can you help?

Thanks in advance,

Daniel

Hi Troy,

Welcome to the Xbox forums. I'd be happy to try and help here.

So if I understand correctly, you are trying to add 10$ to your child's Microsoft Account to purchase Minecoins, is that correct? When exactly does that error occur?

I want to clarify that Minecoins are purchased in-game through the Minecraft Marketplace and are not purchasable through the Microsoft Store. You can only redeem codes for Minecoins in the Microsoft Store. What device does your child use to play Minecraft?
I'm not entirely sure what payment options they give you in-game when trying to purchase Minecoins but if you log in to a Microsoft Account when playing Minecraft, the purchases you make in-game are saved to the account.

I suggest following the steps on the following page for an alternative to add money to your child's account:

https://support.microsoft.com/en-my/help/4027024/microsoft-account-add-money-to-your-childs-account

I hope this helps!