Purchased in game content not showing up

Discus and support Purchased in game content not showing up in XBoX Games and Apps to solve the problem; I purchased the VIP pack. It is installed on my console. If I go into the marketplace in the game, several cars say I already own the content, but... Discussion in 'XBoX Games and Apps' started by ZombieHuntr125, Jan 31, 2017.

  1. ZombieHuntr125
    ZombieHuntr125 Guest

    Purchased in game content not showing up


    I purchased the VIP pack. It is installed on my console. If I go into the marketplace in the game, several cars say I already own the content, but they do not show up in the find a car section as free. I am also not getting any of the VIP perks. I have
    tried resetting my console, uninstalling and reinstalling the entire game and deleting the profile from the console with no luck. Please help.

    :)
     
    ZombieHuntr125, Jan 31, 2017
    #1
  2. DRYER KITTEN
    DRYER KITTEN Guest
    Purchased content not showing up in game

    I just bought the wolf skin for the guard dog on call of duty ghosts and when i'm playing online and call in the guard dog, it still has the regular skin of the dog. any ideas on how to fix this?
     
    DRYER KITTEN, Jan 31, 2017
    #2
  3. maxen
    maxen Guest
    Purchased content not showing up in game

    You probably need to change it manually yourself in in-game settings somewhere. Downloading it is unlikely to activate it as the default. Perhaps where you choose the rest of your loadout?

    Sorry I cannot be more specific, I am not all too familiar with that particular game.
     
    maxen, Jan 31, 2017
    #3
  4. maxen Win User

    Purchased content not showing up in game

    You probably need to change it manually yourself in in-game settings somewhere. Downloading it is unlikely to activate it as the default. Perhaps where you choose the rest of your loadout?

    Sorry I cannot be more specific, I am not all too familiar with that particular game.
  5. Mister Maka Win User

    Purchased content not showing up

    Hey there ii Soo Benn.

    Sorry to hear your in-game items didn't show up for you. If the transaction is showing as completed over on
    commerce.microsoft.com your next step would be to contact
    Blizzard Support. Unfortunately we don't support what is unlocked in-game, only the transactions. Thanks for your understanding!

    If anyone bought content for other games similar to the Loot Boxes in Overwatch you'll need to reach out to the respective publisher. If you have any other Xbox support questions please create a new thread and let us know. Thanks!
  6. DerpyManiac Win User

    Purchased content not showing up

    Same happened with me on Call of Duty: Black Ops 3. I bought $4 worth of COD points (because I had some extra money left in my account) and I only received half of what I was supposed to get...and I came here for an answer, but there isn't one as of now
    and hopefully I get one in the near future...
  7. Diqqeh Win User

    Purchased content not showing up

    I have the same probslem on my account, they say to restart your xbox but that doesnt work
  8. Ronnieee Win User

    Purchased content not showing up

    Hi there! This is Ronnie, an independent advisor.

    Nice to meet you and I hope you are having a great day!

    I understand you need help on your game issue.

    If I may ask, what game is this that you have bought?

    Also, please check if the games were redeemed completely by going to your order history here:

    https://account.microsoft.com/billing/orders/

    They should reflect on there if redeemed successfully on the correct account.

    If yes, please go to the Xbox store and search for those games, see if you can install them there.
Thema:

Purchased in game content not showing up

Loading...

  1. Purchased in game content not showing up - Similar Threads - Purchased game content

  2. Receiving "Wrong Region" Error When Trying to Purchase Xbox Game Pass – All Region Settings...

    in XBoX Games and Apps
    Receiving "Wrong Region" Error When Trying to Purchase Xbox Game Pass – All Region Settings...: I'm trying to purchase Xbox Game Pass, but I keep getting a "Wrong Region" error, even though all my system settings are correctly configured for Turkey. What I’ve already tried: Verified that...

  3. Games being completely removed from my account. Gone from purchase history and library...

    in XBoX Games and Apps
    Games being completely removed from my account. Gone from purchase history and library...: Two games totalling over $100 CAD just completely disappeared off my console, when I tried to play them, they didn't register and asked if I owned it. (I have had these games since I made the...

  4. If I purchase sea of theives and don't purchase game pass will I just own the game without...

    in XBoX Games and Apps
    If I purchase sea of theives and don't purchase game pass will I just own the game without...: If i purchase sea of theives and don't purchase game pass will I just own the game without getting to play it? 0a9e6a32-5240-4b42-ad87-a013be149662

  5. Pre purchased game with Microsoft points isn't showing up as owned correctly

    in XBoX Games and Apps
    Pre purchased game with Microsoft points isn't showing up as owned correctly: Ok so I pre purchased EA Sports College Football 26 Deluxe Edition with Microsoft points weeks ago. With the game being released soon I decided to to go to upcoming games to see what time it's...

  6. Why am I forced to reinstall my game after purchasing additional content?

    in XBoX Games and Apps
    Why am I forced to reinstall my game after purchasing additional content?: I have just purchased a chapter add-on for Dead by Daylight and usually don't have any issues with this, but now the Xbox app is forcing me to reinstall the entirety of Dead by Daylight despite it...

  7. XSX 2020 MODEL: Resetting a console without losing any purchased content (Including in-game...

    in XboX Insiders
    XSX 2020 MODEL: Resetting a console without losing any purchased content (Including in-game...: Wanting to reset to factory settings. I’m only getting 25mb upload speeds with 1,100mb download speeds. The up used to be 40 not sure why it dropped so low. But want to make sure when I factory...

  8. Xbox network issues and purchase and content usage and can't play a game without getting...

    in XBoX on Consoles
    Xbox network issues and purchase and content usage and can't play a game without getting...: On my Xbox it says network connection good but Xbox service are having issues and been like that for a few days and I get kicked out of games and lag sometimes I've restarted my console removed my...

  9. I purchased the Vault Edition digitally, but I cannot see any of the content in game

    in XBoX Games and Apps
    I purchased the Vault Edition digitally, but I cannot see any of the content in game: So I purchased a hard copy of MW3 and after the fact, purchased from the microsoft store on my console (Xbox Series X) the Vault Edition. It installed, and I can see it in my game files on my...

  10. How do i get a refund on in game purchases because the purchase on content didn’t pop up...

    in XBoX on Windows
    How do i get a refund on in game purchases because the purchase on content didn’t pop up...: I tried to purchase 20 dollars of in game content one time and it bought it twice and a 5 dollar one and i want a refund for all of it because none of it even popped up but it still charged me...