Purchased Halo:MCC on the PC using the Microsoft store, can't download it on xbox one S

Bell Knight4516 · Dec 26, 2019

I Purchased Halo: the Master Chief Collection on PC through Microsoft, I have attempted multiple times to install it on my xbox as well to no avail, it does not appear in the "my games and apps" menu and I have tried everything to try to download it, I
have tried remote downloading it both through the xbox mobile app and from my PC, Both of which will connect to the xbox just fine until I actually try to install it where it suddenly doesn't exist. I have tried going through the "recent orders" on the xbox
where it shows that I own it, and if I try to go to the store through this it will only let me go to a blank manage screen where my only option is "view in Microsoft store" which just creates an endless loop. I have also tried removing my profile from the
console, hard resetting the console and even a factory reset have all failed. What can I do?

:)

bowski477

On Xbox One it will be part of the Halo MCC. The one listed separately on the store is for PC. So if you purchase it, you will own it on PC.

Tezzerrific

you can't. you have to purchase the windows store versions of the game, halo infinite is a play anywhere title so purchasing via console or windows store gives you both, halo mcc is not and needs to be purchased for each platform, if you have them on steam you need to purchase on windows store if you want them on the xbox app.

andersonpassos

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

Halo: The Master Chief Collection (MCC) is not an Xbox Play Anywhere game because it was released before the program was introduced by Microsoft. Xbox Play Anywhere allows players to purchase a game once and play it on both Xbox and PC, but it is only available for games that have been specifically designated as part of the program. Halo MCC was released in 2014, Xbox Play Anywhere was announced in 2016 and Halo MCC has not yet been added to the program.

currently only halo wars one and two, halo infinite are part of xbox play anywhere.

https://www.xbox.com/en-us/games/xbox-play-anyw...

[ A J ]

Hi, ItsPsychoMantis! thank you for reaching out.

My name is AJ, I'm an Independent Advisor for the Xbox Community.

Unfortunately, Halo: Combat Evolved and Halo 2 are not part of the backward compatibility program and can't be played using their discs for the original Xbox console. On Xbox One and Xbox Series X/S consoles, these games are only available as part of Halo: The Master Chief Collection.

Halo MCC: https://www.xbox.com/en-US/games/store/halo-the...

Please let me know if you have any other questions.

Best regards.

Smwutches

Did you buy it for the PC or for the Xbox? If it is the PC version you would have to purchase the Xbox version in order to play it on the console.

Purchased Halo:MCC on the PC using the Microsoft store, can't download it on xbox one S