Purchased Gears of War 4 - Did not Receive Gears of War Collection Within 1 Month

Discus and support Purchased Gears of War 4 - Did not Receive Gears of War Collection Within 1 Month in XBoX Sales and Promo to solve the problem; Purchased Gears of War 4 from the Windows Store on 10/13/2016. Store states: The Xbox 360 Gears of War collection includes Xbox 360 titles Gears... Discussion in 'XBoX Sales and Promo' started by HammerMeetNail, Nov 13, 2016.

  1. HammerMeetNail
    HammerMeetNail Guest

    Purchased Gears of War 4 - Did not Receive Gears of War Collection Within 1 Month


    Purchased
    Gears of War 4 from the Windows Store on 10/13/2016.

    Store states:

    The Xbox 360 Gears of War collection includes Xbox 360 titles Gears of War, Gears of War 2, Gears of War 3 and Gears of War: Judgment. Each title works as part of the Xbox One Backward Compatibility program. 32GB of hard drive space required. To qualify,
    purchase and redeem Gears of War 4 on Xbox Live by December 31 2016. Tokens for download will be sent in waves through Xbox Live in-dash message system within one month of redemption.

    It was been a month and I have not received the codes for redemption. Support requested I posted here and the issue would be resolved within 1-2 business days. Please advise.

    :)
     
    HammerMeetNail, Nov 13, 2016
    #1
  2. NSD THOR
    NSD THOR Guest
    Did not receive my gears of war 360 collection codes

    I purchased gears of war 4 and did not receive my gears of war 360 collection codes. It has been past 10 business days. Thank you.
     
    NSD THOR, Nov 13, 2016
    #2
  3. MuttleyGriffin
    MuttleyGriffin Guest
    Missing Gears of War Content

    Hi Richard

    Codes for the previous Gears of War titles are being sent out in waves to people who have purchased Gears of War 4. You should receive them within 1 month.

    See the following page, with some text further down stating:

    "Tokens for download will be sent in waves through Xbox Live in-dash message system within one month of redemption."

    www.xbox.com/.../gears-of-war-4

    I hope this helps answer your question Purchased Gears of War 4 - Did not Receive Gears of War Collection Within 1 Month :)
     
    MuttleyGriffin, Nov 13, 2016
    #3
  4. Mister Mascot
    Mister Mascot Guest

    Purchased Gears of War 4 - Did not Receive Gears of War Collection Within 1 Month

    Hey there HammerMeetNail,

    Thanks for reaching out, awesome gamertag by the way! We're taking a closer look at this, but please keep an eye out on this thread and your Xbox Live Messages for any updates. We'll reach back out as soon as we have more information.

    We greatly appreciate your patience and thanks for posting!
     
    Mister Mascot, Nov 14, 2016
    #4
  5. HammerMeetNail
    HammerMeetNail Guest
    Thanks Mister Mascot, let me know if you need a service request number or anything. Eager to get this settled. I was pretty fortunate to get the gamertag, homage to one of my favorite musicals.
     
    HammerMeetNail, Nov 14, 2016
    #5
  6. Mister Mascot
    Mister Mascot Guest
    Hey there, thanks again for your patience! It looks like the codes were sent out today, please keep an eye on your Xbox Live Messages for the codes! If you have any issues redeeming
    them you can try Prepaid Code Troubleshooting or redeem the code on xbox.com HERE. If you're still running into issues redeeming
    the codes, you're going to want to get in touch with our Chat and Phone teams for additional assistance. Contact Us



    Thanks again and enjoy!
     
    Mister Mascot, Nov 3, 2018
    #6
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Purchased Gears of War 4 - Did not Receive Gears of War Collection Within 1 Month