Purchased games are disappearing from my online game library

Hello my friend! I know thats super frustrating! Ive had this happen myself just a few months ago. I’d suggest you contact support either by calling them or by chat. Heres a link, thank way they can walk you through the process of trying to recover your
game and troubleshoot what the problem may be. Don’t lose hope! https://support.xbox.com/help/games-apps/troubleshooting/game-issues-solution

Make sure that you do not have your games filtered there is a button on the top of the games and app that looks like a funnel that you can filter the games by different things.

Aaand that was it. Thank you so much for your help😊

Hi



Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
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Make sure that you do not have your games filtered there is a button on the top of the games and app that looks like a funnel that you can filter the games by different things.

Hi, I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

Kindly check if the games are still taking space on your hard drive. If they are, you can try performing a power cycle to clear your system cache.