Purchased Game Won't Download or Install

Discus and support Purchased Game Won't Download or Install in XBoX on Windows to solve the problem; I just purchased Minecraft and clicked my computer name to download and install. I get a response box saying that "We’re attempting to install on your... Discussion in 'XBoX on Windows' started by RandyF2, Aug 23, 2020.

  1. RandyF2
    RandyF2 Guest

    Purchased Game Won't Download or Install


    I just purchased Minecraft and clicked my computer name to download and install. I get a response box saying that "We’re attempting to install on your selected device(s)." but nothing happens. No download shows
    in directory. No error codes. Nothing. I made the purchase while using a VPN but have tried the download both using the VPN and with it disconnected. I have tried disabling my Bitdefender Antivirus. I have also reset the Microsoft Store. I have also
    tried in both Chrome and Edge Browsers. Thanks for any help.

    :)
     
    RandyF2, Aug 23, 2020
    #1
  2. Fedaykin42 Win User

    "Installation Stopped" - Purchased game won't download

    An update on my issue. I made this same post on the Xbox One subreddit on Reddit and was provided a solution. I had to change the default install location from my internal HDD to one of my externals then cancel the download and restart it and that worked
    for me. I don't understand why the game wouldn't install to my internal drive since there is plenty of free space there for the game but I'm just glad it's working now. Thanks all for your help.
  3. Fedaykin42 Win User

    "Installation Stopped" - Purchased game won't download

    I will take a look at these links and see what happens, thanks.
  4. Fedaykin42 Win User

    "Installation Stopped" - Purchased game won't download

    Unfortunately I do not have another Xbox to try the game on. The issue was happening on the last 2 dashboard preview updates but I don't have another console to try it on
  5. Fedaykin42 Win User

    "Installation Stopped" - Purchased game won't download

    Thank you for the response. I have tried all the recommended tasks on that support article before but none of that has helped.
  6. XBF Brad A Win User

    "Installation Stopped" - Purchased game won't download

    Hi Fedaykin,

    Thanks for letting us know how you were able to download the game. I will go ahead and lock this thread as it has been resolved. Please feel free to come back to the forums if you have any other issues, questions, or just want to create a discussion
    to talk to fellow gamers.





    Thanks,

    Brad
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Purchased Game Won't Download or Install

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