Purchased game doesn't download nor appear as such

Discus and support Purchased game doesn't download nor appear as such in XBoX Games and Apps to solve the problem; Hey there, I'm trying to fix a rather complex issue with a game. The thing is: I just bought Fantom breaker Battlegrounds but at the time the download... Discussion in 'XBoX Games and Apps' started by SHADOW93767, Aug 12, 2018.

  1. SHADOW93767
    SHADOW93767 Guest

    Purchased game doesn't download nor appear as such


    Hey there, I'm trying to fix a rather complex issue with a game.

    The thing is: I just bought Fantom breaker Battlegrounds but at the time the download hits 70% it goes back to 0 and a "can't download (game)" message pops, even worse, when I go to the game's page, instead of saying "download again" the price is still
    there.

    Can you please help me with this?

    Has this happened to anyone before?

    :)
     
    SHADOW93767, Aug 12, 2018
    #1
  2. Downloading issues

    I have purchased a couple DLCs for a few games. The DLCs run through download and finish, but when I check to see if they downloaded or not, I cannot access them. Such as in Borderlands 2, I downloaded a compatibility pack, and when it went thorugh download,
    i went to the DLC page on the menu, it says the compatibilty pack was not downloaded. This has happened with Skyrim as well. I purchased Dragonborn. The DLC downloaded, but it doesn't appear in the Add-ons menu. Am I downloading it wrong? Or is it something
    with my xbox? (I also purchased a hard-drive, and moved them to there, and they do not appear on the menus.)
     
    XxRandomJackxX, Aug 12, 2018
    #2
  3. DotuLord
    DotuLord Guest
    Downloadable content for Games on Demand Fable 3.

    I can see them as purchased content on the in-game store, but other than that it doesn't appear at all.
     
    DotuLord, Aug 12, 2018
    #3
  4. Purchased game doesn't download nor appear as such

    contact support so they can help you out
     
    HyperVenom523, Aug 12, 2018
    #4
  5. M3tal Daz3
    M3tal Daz3 Guest
    M3tal Daz3, Aug 12, 2018
    #5
  6. Julian_
    Julian_ Guest
    Hi! First you should perform a power cycle/hard reset in order to see if that fixes the issue: Restart or Power Cycle Xbox One Console

    If that doesn't work it's also worth a try to remove your profile from the console and to download it again afterwards.

    If the error still occurs after that you should reach out to Xbox Support as there might be an issue with your account: Contact Us | Xbox Support
     
    Julian_, Aug 13, 2018
    #6
  7. SHADOW93767
    SHADOW93767 Guest
    SHADOW93767, Aug 13, 2018
    #7
  8. SHADOW93767
    SHADOW93767 Guest

    Purchased game doesn't download nor appear as such

    OH, i forgot to say I have a 360.

    Still I can try the thing with the profile.

    Thank you, buddy.
     
    SHADOW93767, Aug 13, 2018
    #8
  9. Smwutches
    Smwutches Guest
    Does your account region match your physical location? That can usually be the sign of a region issue.
     
    Smwutches, Aug 13, 2018
    #9
  10. SHADOW93767
    SHADOW93767 Guest
    Everything's in order here, the game is downloading right now

    Let's see what happens.
     
    SHADOW93767, Aug 13, 2018
    #10
  11. SHADOW93767
    SHADOW93767 Guest
    Oh dear GOD

    It is done, game's working properly, it seem that the issue was the place where I wanted to store the files ._.

    Anyways, thanks for your help guys.

    We'll see around.
     
    SHADOW93767, Aug 13, 2018
    #11
  12. Amph82626463
    Amph82626463 Guest
    Make sure you check your account that's contingent to your Microsoft account and see if the purchase went through or not. Banks sometimes decline purchases when they think fraud is occurring, your bank could have simply denied authorization for the charge
    or Microsoft may have miscommunicated. If you have a receipt for your game use that and talk to Microsoft if it isn't popping up in your library. As long as you show prrof of purchase and that it wasn't activated on another account other than your own they
    should be able to help you. However if you used it for another account it may not work unless that console is a home console for that account. Best of luck
     
    Amph82626463, Nov 2, 2018
    #12
  13. Amph82626463 Win User

    Purchased game doesn't download nor appear as such

    Make sure you check your account that's contingent to your Microsoft account and see if the purchase went through or not. Banks sometimes decline purchases when they think fraud is occurring, your bank could have simply denied authorization for the charge
    or Microsoft may have miscommunicated. If you have a receipt for your game use that and talk to Microsoft if it isn't popping up in your library. As long as you show prrof of purchase and that it wasn't activated on another account other than your own they
    should be able to help you. However if you used it for another account it may not work unless that console is a home console for that account. Best of luck
  14. Smwutches Win User

    Purchased game doesn't download nor appear as such

    Does your account region match your physical location? That can usually be the sign of a region issue.
  15. Julian_ Win User

    Purchased game doesn't download nor appear as such

  16. HyperVenom523 Win User

    Purchased game doesn't download nor appear as such

    contact support so they can help you out
  17. SHADOW93767 Win User

    Purchased game doesn't download nor appear as such

    Does your account region match your physical location? That can usually be the sign of a region issue.
    Everything's in order here, the game is downloading right now

    Let's see what happens.
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Purchased game doesn't download nor appear as such

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