Purchased game cannot be played

Discus and support Purchased game cannot be played in XBoX Games and Apps to solve the problem; Purchased GTA V via xbox store - installed but cannot play as it's saying 'do you own this game or app?' I have followed the instructions on... Discussion in 'XBoX Games and Apps' started by markDTC, Oct 19, 2015.

  1. markDTC
    markDTC Guest

    Purchased game cannot be played

    markDTC, Oct 19, 2015
    #1
  2. Smwutches
    Smwutches Guest
    I purchased Xbox Arcade Game. Can I play without going online for the Xbox 360??? (PLEASE say I don't have to go online to play)

    For most games you can play offline as long as you're using the same console that you purchased it on. However, indie games cannot be played offline. So for that game you will have to be connected.
     
    Smwutches, Oct 19, 2015
    #2
  3. Bob Beechey
    Bob Beechey Guest
    Mahjong cannot be played

    For a long time (since a Windows 10 update middle of last year), Mahjong will not load behond the completion of sign in. The problem exists on multiple machines (with different video drivers). However, on a laptop connected to my network by wifi, I can play
    the game OK with wifi off. This leads me to suspect that my data in the cloud is corrupted. As there is no way to wipe or peroperly refresh this data, I am stuck. Owver all this time no solution has been offered (other than standard update/reinstall makeweights).

    My MS account is vis *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

    It would be nice to get some actual suport after all this time.

    Bob
     
    Bob Beechey, Oct 19, 2015
    #3
  4. MakingItWayne X
    MakingItWayne X Guest

    Purchased game cannot be played

    I've had this issue before as well, usually what I do to fix this is log out before promptly logging back in and trying to launch the game again. If this does not fix your issue then I suggest doing a hard reset on your console.

    1. Power down your console.

    2. unplug it from the wall, then re-plug it back in after waiting 30 seconds.

    3. Start it up and sign in.

    If you are part of the preview program as I am, this seems to be a common bug that occurs with the beta update for the dashboard.
     
    MakingItWayne X, Oct 19, 2015
    #4
  5. MakingItWayne X Win User

    Purchased game cannot be played

    I've had this issue before as well, usually what I do to fix this is log out before promptly logging back in and trying to launch the game again. If this does not fix your issue then I suggest doing a hard reset on your console.

    1. Power down your console.

    2. unplug it from the wall, then re-plug it back in after waiting 30 seconds.

    3. Start it up and sign in.

    If you are part of the preview program as I am, this seems to be a common bug that occurs with the beta update for the dashboard.
  6. Tezzarrific Win User

    Refund of funds overwotch 2

    overwatch is a free to play game and cannot be purchased, are you on about in game purchases if so then usually no refunds.
  7. MateusFontana Win User

    Cannot play a game I purchased.

    Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

    First, welcome to the Xbox community.

    For this type of issue, we recommend that you contact Minecraft support, they will be able to give you more details as to why this is happening. To contact them go to the website below, and describe the problem you are having.

    https://help.minecraft.net/hc/en-us/requests/new

    *Thank you in advance for contacting us, it is always a pleasure to help the community.
  8. onyxishere Win User

    incorrect code

    Some content is region locked and cannot be played in countries other than it was intended. The same goes for the console. It is possible the version you purchased in France cannot work on the version of the console you are playing on. You may need to
    purchase a console in France to play the game.
  9. Smwutches Win User

    Second hand xbox one

    No. Digital purchases cannot be transferred between accounts. You would have to purchase the game in order to be able to play it.
Thema:

Purchased game cannot be played

Loading...

  1. Purchased game cannot be played - Similar Threads - Purchased game cannot

  2. Games being completely removed from my account. Gone from purchase history and library...

    in XBoX Games and Apps
    Games being completely removed from my account. Gone from purchase history and library...: Two games totalling over $100 CAD just completely disappeared off my console, when I tried to play them, they didn't register and asked if I owned it. (I have had these games since I made the...

  3. If I purchase sea of theives and don't purchase game pass will I just own the game without...

    in XBoX Games and Apps
    If I purchase sea of theives and don't purchase game pass will I just own the game without...: If i purchase sea of theives and don't purchase game pass will I just own the game without getting to play it? 0a9e6a32-5240-4b42-ad87-a013be149662

  4. Pre purchased game with Microsoft points isn't showing up as owned correctly

    in XBoX Games and Apps
    Pre purchased game with Microsoft points isn't showing up as owned correctly: Ok so I pre purchased EA Sports College Football 26 Deluxe Edition with Microsoft points weeks ago. With the game being released soon I decided to to go to upcoming games to see what time it's...

  5. I purchased the Vault Edition digitally, but I cannot see any of the content in game

    in XBoX Games and Apps
    I purchased the Vault Edition digitally, but I cannot see any of the content in game: So I purchased a hard copy of MW3 and after the fact, purchased from the microsoft store on my console (Xbox Series X) the Vault Edition. It installed, and I can see it in my game files on my...

  6. I cannot purchase a "add-on" for a game because the store is bugged saying I already own it...

    in XBoX Games and Apps
    I cannot purchase a "add-on" for a game because the store is bugged saying I already own it...: Hello, I attempted to buy a DLC for a game (farming simulator 22 to be specific) and I was unable to do so because the store thinks I already own the DLC. I never bought the DLC and I checked my...

  7. Cannot Install Newly Purchased Game on PC

    in XBoX Games and Apps
    Cannot Install Newly Purchased Game on PC: Hello, I recently purchased Assassin's Creed Odyssey for Windows 10/11 for a discounted price on the webstore at this link:...

  8. New Xbox Experience showing ads for games that cannot be purchased

    in XboX Insiders
    New Xbox Experience showing ads for games that cannot be purchased: Console just updated to the new user experience and one of the MANY rows of ads was for Comic worlds. The five games shown were Marvel Ultimate Alliance (no longer for sale, Marvel Ultimate...

  9. Cannot download game after purchasing from Xbox store

    in XBoX Games and Apps
    Cannot download game after purchasing from Xbox store: Bought Tomb Raider: definitive addition and cannot download it at all. When I go to manage the game all I get is: check back in a bit. We’re having trouble getting your stuff right now. Tried...

  10. Purchased a game using my account; my son cannot see it.

    in XBoX Games and Apps
    Purchased a game using my account; my son cannot see it.: Hello, I have purchased Forza Horizon 5 while I was logged in with my credentials to the Microsoft Store. It was working fine for some months but recently my son cannot open the game. I log in...