Purchased DLC no longer available to use - 2K sports

Discus and support Purchased DLC no longer available to use - 2K sports in XBoX Games and Apps to solve the problem; I have exhausted all resources. I purchased a WWE2k16 DLC that no longer appears or works. Xbox has confirmed the licenses are active Xbox has... Discussion in 'XBoX Games and Apps' started by PERE7819, Apr 23, 2020.

  1. PERE7819
    PERE7819 Guest

    Purchased DLC no longer available to use - 2K sports


    I have exhausted all resources. I purchased a WWE2k16 DLC that no longer appears or works.

    Xbox has confirmed the licenses are active

    Xbox has confirmed the purchase

    Xbox has confirmed I should have it and play it

    But can't help. They direct me to 2K and 2K directs me back to Xbox.

    All of my other DLC's work, all of my other online purchases work. 2K say the game has no online support/servers down. Who cares? I play offline. Even still the other games have no online support & shutdown servers but those DLC work. I bought them,
    I own them. Xbox confirms that all.

    Neither company seems to care. They are happy to exhaust time on calls and chats just to push the buck. Google search shows many poor suckers dealing with the same issue.

    I'm in customer service and also know what customer service looks like. This is NOT what it looks like. Shame on 2K, shame on Xbox.

    Fix it or refund. Hell even a partial refund. But stop passing the buck.

    :)
     
    PERE7819, Apr 23, 2020
    #1
  2. Tezzarrific Win User

    Purchased DLC no longer available to use - 2K sports

    this is what happens with software, you purchase a licence to use the software and dlc not to own it, they then have to provide that software for a period of time, they can then remove or revoke the licence at any time after what can be a reasonable amount
    of time in use, say three years.

    if a company wants to delist and revoke all licences to a game they can as that is what you agreed to when purchasing the licence.
  3. KingPoszumz Win User

    Purchased DLC no longer available to use - 2K sports

    Unfortunately 2k pulled the licensing for 2k15, 2k16, and i believe 2k17 has well. When they did that, i stopped doing digital. I also lost out on the dlc for 2k16 .
  4. PERE7819 Win User

    Purchased DLC no longer available to use - 2K sports

    I dont think that is correct. Both 2K and MS said i owned it. Regardless went to storeparser. Found the dlc, took me to microsoft store, turned on mobile download, and got it all back.

    not one single employee of 2K or MS knew to do that.
  5. BarrelBurrito01 Win User

    Purchased DLC no longer available to use - 2K sports

    If you bought the dlc back when it was originally released for wwe 2k16 then its been way too long for you to get a refund. If the dlc still shows up in the xbox store then you should be able to use it. But if it dosen't then the dlc may be delisted.
    But you still should be able to use it if it is still on your hard drive. I guess if the dlc is delisted it can't check for the digital license for you to use it anymore.
  6. Tezzarrific Win User

    Purchased DLC no longer available to use - 2K sports

    does not matter if they say you own it, you own a licence to use said software, nobody ever owns the software. this has been the way since software was first sold.

    even if you have the disc, you own the physical plastic but not the software, this is common knowledge.
Thema:

Purchased DLC no longer available to use - 2K sports

Loading...
  1. Purchased DLC no longer available to use - 2K sports - Similar Threads - Purchased DLC longer

  2. Can I purchase and play the DLC of a game that is on Game Pass without owning the game itself?

    in XBoX Games and Apps
    Can I purchase and play the DLC of a game that is on Game Pass without owning the game itself?: For example Assassins Creed Origins. I bought game pass and downloaded the game, now I want to play the DLC for ACO. Can I purchase and still play the DLC for ACO without physically buying that...
  3. Bring back left for dead's DLC purchase ability.

    in XboX Insiders
    Bring back left for dead's DLC purchase ability.: Please for the love of left 4 dead one and two and the kids that didn't have the money in the past but do as adults.. please bring back the option for dlc purchases. Don't let the left 4 deads be...
  4. Why is DLC I purchased showing as not available when I go to order history

    in XBoX Games and Apps
    Why is DLC I purchased showing as not available when I go to order history: Hi, I just purchased a DLC and while it shows in my order history on xbox, when I go to Order History - click on it and go to store it shows as unavailable. On Store I only see the bundles and...
  5. The Callisto Protocol - DLC/Season Pass content "doesn't need to be installed" after purchase.

    in XBoX Games and Apps
    The Callisto Protocol - DLC/Season Pass content "doesn't need to be installed" after purchase.: I've had The Callisto Protocol on disc since early last year. Recently the season pass was on sale, so I bought it(with credit from the rewards program). After buying I went to make sure it was...
  6. How do i use dlc purchased on the mobile app

    in XBoX Games and Apps
    How do i use dlc purchased on the mobile app: I paid for a dlc package for Forza Motorsport via the mobile app. It downlaoded and the cars were added to my garage. When i attempt to use a dlc car, the game states that the dlc was purchased on...
  7. I have recently purchased the season pass for black ops 3, I received all of the dlc maps,...

    in XBoX Games and Apps
    I have recently purchased the season pass for black ops 3, I received all of the dlc maps,...: Black ops 3 DLC (in game currency) not working 75180ef1-46d7-4b23-bdea-74e77bcffafb
  8. Dlc purchase for Mx vs. Atv Alive

    in XBoX Games and Apps
    Dlc purchase for Mx vs. Atv Alive: I have been unable to purchase in dlc for the game on Xbox 1 so I hooked up my Xbox 360 to purchase And it is also unavailable. I had purchased doc and it’s not available. What can I do to...
  9. Is Batman Arkam Origin DLC no longer able to be purchased?

    in XBoX Games and Apps
    Is Batman Arkam Origin DLC no longer able to be purchased?: I purchased the disc version of Arkham Origins recently and wanted to buy the season pass. Even when accessing the content through the in-game store, the only prompt it shows is just a cancel...
  10. I No Longer Own An Xbox 360, But I Want To Purchase DLC For Something..

    in XBoX Games and Apps
    I No Longer Own An Xbox 360, But I Want To Purchase DLC For Something..: Hey guys, I'm not sure if anyone can help me with this but I figured it's worth a shot to ask. I no longer own an Xbox 360, but I still play Left 4 Dead and Left 4 Dead 2 constantly on my current...