Purchased digital movies & tv shows stuttering on Xbox one X

ONLY digitally purchased movies, TV shows, and music will transfer to the Xbox One. Xbox 360 games both digital and physical will NOT transfer over.

To add, these purchases made on the digital Xbox Store in the last year were newly released Games, Movies and TV Shows at the time.

Hi,

All of your purchased movies and TV shows are stored online and synced across the devices you use with your Microsoft account. To watch the movies that you purchased from your Surface device to Xbox One, make sure that you are logged in using the same Microsoft
account. Then, you may go to the Movies & TV app on your Xbox One to watch the movies or TV shows that you purchased.

If you are having issues accessing your movies on the Xbox One console, you may visit this

link for solutions.

You can also go to the Xbox One Store to purchase Movies on your Xbox console.

Should you have any other queries, you can contact us anytime.

Yes I am trying to purchase from the Movies & TV store on Xbox one and it won't let me buy any movies or tv shows. I can't even get to the purchase phase because when I click on the movie or tv show it won't even do anything, I can just keep clicking without
it going to the purchase phase.

From:
https://www.microsoft.com/en-us/movies-and-tv?activetab=movies%3aprimaryr2

Usage Restrictions: The Microsoft Movies & TV app allows you to watch movies and TV shows purchased from the Microsoft Store on
Windows, Xbox and Microsoft.com, as well as movies & TV shows previously purchased on Xbox Video or Zune Marketplace. TV shows can only be purchased, not rented. If you rent a movie from Microsoft, in most cases you will have 14 days to start watching the
movie. And once you start watching, in most cases you will have a 24-hour window to finish watching the movie. After the rental has been viewed, or the time limits have been reached, the movie will automatically disappear from your collection. Free movie weekends
are typically only viewable for a three day period. For more service usage rules and restrictions, click here. For Xbox Live terms of service, click
here.

**When you purchase a TV Season Pass, you will receive all available episodes, future episodes, and bonus content (if available) for that

season. You can download or stream all available episodes from your library promptly after purchase. If you purchase before or during the season run, your account will automatically update with the latest episodes as they become available. For most shows,
updates occur the day after an episode airs, though some exceptions apply, depending on the show’s digital release date (the date that a network makes aired content available in digital format). Sometimes networks do not release digital versions of episodes
until after the entire season airs, or later. If you purchased individual episodes prior to purchasing a Season Pass, you will not receive a refund for such episodes. Season Pass availability varies by region.