Purchased "Cute Animal" Puzzle collection will not download.

Hey, Patti!

I'm sorry to see any issues downloading the collection! We generally suggest that users have their PC connected to a wired connection if they are having downloading issues. Give that a shot, and let me know how it goes!

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Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting.

One thing I tried (I'm not sure if it helped or not) was to allow the entire puzzle completion animation to play itself out after beating a puzzle. At any rate, "Played" versus "Completed" is a lot closer to even in the stats now.

I've been able to get a full completion for Easy, Medium, and Hard on Landscapes, and a full completion for Easy and Medium on Wild Animals.

Despite winning all the Easy and Medium puzzles for Cityscapes and all the Easy puzzles Food, neither of those collections shows as "Completed". I think I posted in another thread that I suspect the reason for this is that Cityscapes and Food, although
free, had to be downloaded.

My best and average times for most collections and difficulties is still 00:00.

With all the playing (and in the case of Cityscapes and Food, replaying) I've accumulated 25360 gold.

cute little puzzle game. some say cute enough to make you finish it whilst others say too cute to do in one go. i'm on the too cute side

I find Animal Crossing really cute.

Although I haven't run into your exact problem yet, I have had a problem with downloaded collections: I've completed all the Cityscapes (one of the two free downloadable collections, Food being the other) puzzles on both easy and medium, but did not get
credit in the stats for completing a collection. I've also completed all the Food puzzles on Easy, gotten the Hungry for Puzzles achievement, but did not get credit for completing that collection, either.

Until I have a chance to fully verify that Landscapes and Wild Animals can be completed and that Cityscapes and Food cannot, I'm going to hold off spending my gold on the other collections, or will buy the cheapest one to start off with.

As part of my troubleshooting, I've played everything on Easy two or more times, so I've got some extra gold to burn if I have to delete and rebuy a collection.

Although there isn't a delete function through the normal user interface, I've looked at the user directory folder structure, and there are folders and files for downloaded collections. At some point I'll probably attempt to manually delete and then redownload
a collection to see if that fixes the issue I'm having.