Purchased COD Vanguard. Cant find game

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. Given the problem you are having, I suggest you try the solutions below, please.

Solution 1:

Press the Xbox button to open the guide.

Select Profile & system > Settings > Account > Remove accounts.

Select the account that you want to remove, and then select Remove to confirm.

After removing the account follow the procedure below.

Step 1. Press and hold the Xbox button on the console for at least 10 seconds to open the Power center.

Step 2. Then unplug the power supply from your console and wait for 3 minutes.

Step 3. Plug the power supply back into the Xbox console.

Step 4. Press the Xbox button on the console to turn it on again.

Now add your account again.

Solution 2:

Press the Xbox button.

Open Settings.

Go to Network and select Network settings.

Select Advanced settings.

Select Alternate MAC Address.

Select Clear.

Select Restart.

*Thank you in advance for contacting, I hope this can help you.

Hi StevenHughes5, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Can you please check the order on your console's order history then click the game from there. You should have an option to "view in store" then attempt to install it from there.

To view your purchases, press the Xbox button to open the guide.

Go to Profile & system > Settings > Account > Payment & billing.

Select Order history to view your purchases.

I just purchased the cod modern warfare. From the app store and it finished downloading but I cant find it in my games. It's still under queue and I cant open the game.can you guys help me

Wow. That's a pretty terrible connection. I'm not surprised you have trouble finding games.

try to disable the DLC (press select in the Mp menu)