Purchased before promotions

Discus and support Purchased before promotions in XBoX Sales and Promo to solve the problem; If you bought a new console and few months later Microsoft releases promotions with freebies for the same price you purchased it for. Do you believe... Discussion in 'XBoX Sales and Promo' started by AlwayzBlazinOne, Sep 26, 2018.

  1. Purchased before promotions


    If you bought a new console and few months later Microsoft releases promotions with freebies for the same price you purchased it for. Do you believe you should get those freebies too?

    :)
     
    AlwayzBlazinOne, Sep 26, 2018
    #1
  2. Mister Cizl
    Mister Cizl Guest
    No PUBG for launch day fans

    Hey smago10! Unfortunately it was a promotion that started with the launch of PUBG so consoles purchased before do not qualify. Keep an eye on
    Xbox Wire for future promotions. Thanks!
     
    Mister Cizl, Sep 26, 2018
    #2
  3. HellspawnRei
    HellspawnRei Guest
    Promotion Points Problem

    I checked my billing account and i saw that i had 1160 promotion points that expire in 30th of June,so i decided to buy some things.

    According to billing info,Promotional points with expiration dates are automatically redeemed first before purchased points.

    I had also 1360 points on my account from purchased card points.

    The problem is that the game i bought for 400 was taken from promotion points AND my own purchased points.

    So my biling profile is now 760 promotion points and 960 purchased points.

    Please support team resolve my issue.
     
    HellspawnRei, Sep 26, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Purchased before promotions

    Not really. It sucks, but that kind of stuff happens all the time.
     
    Smwutches, Sep 26, 2018
    #4
  5. Hi there,

    When it comes to retail deals, that's the risk one takes when purchasing anything.

    It's no different when someone purchases an item and two, four, or six months later the item goes on sale.

    Some retailers may refund the difference if the purchase was made within 14 days, but it does vary by retailer.

    Promotions are created to target specific things. Some are targeted to sell a product to new buyers. Other promotions are targeted to retain customers.

    When Microsoft releases bundles, the bundles are targeted to consumers who are in the market for a console. Not consumers that have already purchased one.

    Short answer - Sorry, but no.
     
    Mistress Sara, Sep 26, 2018
    #5
  6. DreadGrrl
    DreadGrrl Guest
    I don’t believe they should be offered months later. A couple of days later is a very different matter, though (IMO).
     
    DreadGrrl, Sep 26, 2018
    #6
  7. No the same as i don't expect to go to a car dealership 6 months after purchase to get the new discounted price difference refunded or a free spec upgrade...
     
    GMN-546CE443-41B9-4DB6-B7D6-648944775727, Oct 13, 2018
    #7
  8. Purchased before promotions

    I've handled situations like this if I'm still under the normal return window at the store.
     
    Ambassador Kingz, Nov 3, 2018
    #8
  9. DreadGrrl Win User

    Purchased before promotions

    I don’t believe they should be offered months later. A couple of days later is a very different matter, though (IMO).
  10. Mistress Sara Win User

    Purchased before promotions

    Hi there,

    When it comes to retail deals, that's the risk one takes when purchasing anything.

    It's no different when someone purchases an item and two, four, or six months later the item goes on sale.

    Some retailers may refund the difference if the purchase was made within 14 days, but it does vary by retailer.

    Promotions are created to target specific things. Some are targeted to sell a product to new buyers. Other promotions are targeted to retain customers.

    When Microsoft releases bundles, the bundles are targeted to consumers who are in the market for a console. Not consumers that have already purchased one.

    Short answer - Sorry, but no.
  11. Smwutches Win User

    Purchased before promotions

    Not really. It sucks, but that kind of stuff happens all the time.
  12. Ambassador Kingz Win User

    Purchased before promotions

    I've handled situations like this if I'm still under the normal return window at the store.
  13. GMN-546CE443-41B9-4D Win User

    Purchased before promotions

    No the same as i don't expect to go to a car dealership 6 months after purchase to get the new discounted price difference refunded or a free spec upgrade...
Thema:

Purchased before promotions

Loading...
  1. Purchased before promotions - Similar Threads - Purchased before promotions

  2. War Planet Online, can not make in game purchases.

    in XBoX Games and Apps
    War Planet Online, can not make in game purchases.: I am having in issue within game purchasing. I checked the Microsoft account and found no issues with the card or hold on account. Contacted the game support and they said its issue with...
  3. My son made a large purchase on my account while I was @ work how do I fix this

    in XBoX Games and Apps
    My son made a large purchase on my account while I was @ work how do I fix this: My son made a purchase while I was working for a large amount on a video game idk how to refund it im not getting and option 83d4b05e-d6a2-48d7-8735-b46f6b390102
  4. Minecraft Purchasing

    in XBoX Games and Apps
    Minecraft Purchasing: Hello, I'm Ammar. Today I decided to buy Minecraft and when I searched for how to buy it in Egypt I found Vodafone Cash wallet then I transferred money to this wallet and after that I created an...
  5. Halo Wars 2 Blitz Packs not showing up on PC after purchase.

    in XBoX Games and Apps
    Halo Wars 2 Blitz Packs not showing up on PC after purchase.: Howdy all. Recently I purchased Halo Wars 2 as I recently began to get back into all things Halo. During my quite recent time playing, I ran into a problem. That being the Blitz Packs not showing...
  6. HOW CAN I REFUND A PURCHASE ON MIENCRAFT MARKET PLACE

    in XBoX Games and Apps
    HOW CAN I REFUND A PURCHASE ON MIENCRAFT MARKET PLACE: I BOUGHT A BEHAVIOR PACK ON THE MINECRAFT MARKET PLACE AND I DIDNT LIKE WHAT IT LOOKED LIKE SO I WANT A REFUND PLEASE. 67350197-720b-49ba-bbc3-5fee3ea38384
  7. My grandson has a thinkpad, he wants to download minecraft. Before I purchase it for him,...

    in XBoX on Windows
    My grandson has a thinkpad, he wants to download minecraft. Before I purchase it for him,...: I hope someone can help me. My grandson has a thinkpad laptop. He wants to play minecraft. I told him i would purchase it for him but I want to make sure the laptop is compatible before i spend...
  8. Brand New Xbox controller warranty expired before purchased.

    in XBoX on Windows
    Brand New Xbox controller warranty expired before purchased.: I recently received a brand new Xbox series S for Christmas last month. However, when I went to register the console and controller into my Microsoft account it said that the controller warranty...
  9. Xbox series s warranty shows as being expired months before brand new purchase

    in XBoX on Windows
    Xbox series s warranty shows as being expired months before brand new purchase: I purchased my series s console on August 26 2022, I should still have warranty on it but according to the registered devices section the warranty expired the previous march. Any idea why this...
  10. Played a game on my account before but Xbox wants me to purchase it again?

    in XBoX Games and Apps
    Played a game on my account before but Xbox wants me to purchase it again?: Red Dead 2 was a game I played years ago and since then haven't. Wanted to get back into it but when I went to install, its not in my library. Checked the store, says I have to buy it. Don't know...