Purchased Battlefield HARDLINE Premium Addon for $0.00 and I don't see it in Purchase ...

Discus and support Purchased Battlefield HARDLINE Premium Addon for $0.00 and I don't see it in Purchase ... in XBoX Games and Apps to solve the problem; I signed up for EA Access, and as part of a special for signing up, I was able to "buy" the premium addon to Battlefield Hardline for free. I went to... Discussion in 'XBoX Games and Apps' started by DaPupster, Jun 16, 2016.

  1. DaPupster
    DaPupster Guest

    Purchased Battlefield HARDLINE Premium Addon for $0.00 and I don't see it in Purchase ...


    I signed up for EA Access, and as part of a special for signing up, I was able to "buy" the premium addon to Battlefield Hardline for free. I went to the Xbox store, clicked on the "Buy" button, and the addon downloaded. When I check purchase history, I
    don't see a transaction for $0.00 noting that I actually "own" the game. Is there any way to show this?

    I know that for Games w/ Gold, purchases of the "free" games will also show up in my library:

    Sign in to your Microsoft account

    These games are mixed in w/ purchases that I did pay money for, and there's no "receipt" stating that I "own" the games. Fair enough. I realize that once I stop paying for Games with Gold, I will no longer have access to the licenses.

    HOWEVER, for Battlefield Hardline Premium, EA advertised the game as free as a gift for joining EA Access. It's my understanding that the game addon is mine even if I stop subscribing to EA Access, since the purchase was made through the Xbox One store.
    Is there any way of getting some type of receipt noting that I own the addon free and clear? I called MS, but all they were able to do was to look at my "purchase history" and tell me that they don't see the purchase for Hardline Premium.

    Thanks.

    :)
     
    DaPupster, Jun 16, 2016
    #1
  2. Bluemrh
    Bluemrh Guest
    New Releases 3/17

     
    Bluemrh, Jun 16, 2016
    #2
  3. Purchase of wrong game.

    I just did the same thing. Purchased Battlefield Hardline on line. I was stupid and thought it was for the xbox 360. Turns out it was for the xbox one. Completely my mistake. This was following my purchase of Hardline Premium at first from my 360. Only
    to find out that premium is an extension pack and must run on the actual game. I am now out over $100 dollars if xbox can't refund or switch versions. I'm getting to old for this.
     
    MagicPepper5665, Jun 16, 2016
    #3
  4. Purchased Battlefield HARDLINE Premium Addon for $0.00 and I don't see it in Purchase ...

    It doesn't look there is any proof for games that you did not actually pay for other than the actual key. On Xbox 360 you can view your download history (live.xbox.com/.../history)
    ,but on Xbox One the only way is through the "My games & apps" & your order history (account.microsoft.com/.../orders). That looks like the only options.
     
    Juan Lumbreras, Jun 17, 2016
    #4
  5. Hey there,

    To clear things up. If you have an active EA access, you are then able to download all contents available on the vault. That's the reason why EA contents that are on the xbox one store shows as free when your EA access is active. But that doesn't mean that
    you will own the content entirely. You did not pay Microsoft on the first place. You just have the premium service of EA to get it while your subscribed. So once your EA access ends, your ownership also ends.
     
    SingCongButas25, Nov 2, 2018
    #5
  6. SingCongButas25 Win User

    Purchased Battlefield HARDLINE Premium Addon for $0.00 and I don't see it in Purchase History...

    Hey there,

    To clear things up. If you have an active EA access, you are then able to download all contents available on the vault. That's the reason why EA contents that are on the xbox one store shows as free when your EA access is active. But that doesn't mean that
    you will own the content entirely. You did not pay Microsoft on the first place. You just have the premium service of EA to get it while your subscribed. So once your EA access ends, your ownership also ends.
  7. Juan Lumbreras Win User

    Purchased Battlefield HARDLINE Premium Addon for $0.00 and I don't see it in Purchase History...

    It doesn't look there is any proof for games that you did not actually pay for other than the actual key. On Xbox 360 you can view your download history (live.xbox.com/.../history)
    ,but on Xbox One the only way is through the "My games & apps" & your order history (account.microsoft.com/.../orders). That looks like the only options.
  8. MagnaMorbius Win User

    Battlefield Hardline Premium

    Yes and no; you can buy a Battlefield Hardline Ultimate Edition that contains both the game and the Premium package, but if it just the Battlefield Hardline Premium, then it contains the 4 DLC map packs and battlepacks at a discounted price compared to buying
    them individually, but you still need to purchase the game to be able to use this content.

    Hope this helps.
  9. Lofty Who Win User

    Battlefield Hardline Premium announced

  10. MagicPepper5665 Win User

    Purchase of wrong game.

    I just did the same thing. Purchased Battlefield Hardline on line. I was stupid and thought it was for the xbox 360. Turns out it was for the xbox one. Completely my mistake. This was following my purchase of Hardline Premium at first from my 360. Only
    to find out that premium is an extension pack and must run on the actual game. I am now out over $100 dollars if xbox can't refund or switch versions. I'm getting to old for this.
Thema:

Purchased Battlefield HARDLINE Premium Addon for $0.00 and I don't see it in Purchase ...

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