Purchased and downloaded movie won't play, gives code - 0xc101ab66, anyone know anything?

I downloaded several movies for marathon weekend and after a couple of movies in the morning (Sydney, Australia time), when I tried to play the next movie (Maleficent), I got subject error message 0xc101ab66 in early afternoon today - 22 Feb 2020.

I found this post for error code 0xc101ab66 and tried to go to https://beta.support.xbox.com/help/games-apps/apps-help/troubleshoot-movies-and-tv-on-xbox-one per suggestion of user Jayhab4real. Now I got a new
error code 0x80070490.

I still tried and was able to re-install the film/tv app but still got error code 0xc101ab66. I give up !!!

I'll wait tomorrow if XBOX will fix this as there's now 386 views as we speak.

Why is it that on the expert chat site of this forum every time I merely mention the error code i keep getting tonight 0xc101ab66 these experts close the chat on me before explaining anything? I keep paying for movies and they won't play, even my old
purchases will not play. Is xbox going to refund me all this money? Please at least explain to me what's going on rather than shutting down the web chat.

Hello Kevlar250,

Thanks for your post! I understand you are experiencing an issue with receiving the error code C101AB66 when playing content in the Movies & TV App. Check out this article for troubleshooting:

Error 0xC101AB66.

I hope this helps!

I have spent quite a bit of money on tv shows and as of today i can no longer watch purchased content. Get code 0xc101ab66. If this doesnt get fixed or im unable to get a refund there will be problems

Same issue. On PC and XBOX One. Microsoft are presenting the 0xc101ab66 code, so they should publish how to fix it. Disgraceful. I will be contactling my bank on monday morning and charging back the full value of every purchased movie in the past twelve month.

Over the years I have purchased close to 100 movies on my Xbox One and I am now unable to play any of them. I was previously able to watch them on my Xbox One, Xbox One S, and also on my laptop via the Movies & TV app, but for 3 days now I have
not been able to watch anything and any device. I get the error code: 0xc101ab66 any time I try to play a purchase. I have also restored my purchases under the settings options in the Movies app, but I am still getting the same error code.

Hi p0rkch0pexp520

Welcome to the xbox ambassador forum

the problem your having has already been addressed in another post on the forum by a microsoft agent/moderator here is the link to his post it has been marked as answered which means a resoloution had been given i hope this helps

https://answers.microsoft.com/en-us...movie-tv/69276fae-2311-47ba-9f6b-83f84c771989