Purchased an extended warranty at the MS Store for my XBOX One X. My online profile does...

Discus and support Purchased an extended warranty at the MS Store for my XBOX One X. My online profile does... in XBoX on Consoles to solve the problem; I purchased a brand new XBOX One X at my local MS store in early December. Since this was my second XBOX, I decided to purchase the extended warranty... Discussion in 'XBoX on Consoles' started by THE3DESTROYERS, Jan 3, 2020.

  1. Purchased an extended warranty at the MS Store for my XBOX One X. My online profile does...


    I purchased a brand new XBOX One X at my local MS store in early December. Since this was my second XBOX, I decided to purchase the extended warranty through Microsoft (total of three years). When I registered my new console, my warranty only lasted a
    couple of months. When I called/wrote tech support they said they would take care of it. I uploaded copies of my receipts, but no matter how many times I call afterwards, the only thing that MS did for me was to extend my warranty based on the original purchase
    date of one year and not the 3 years I purchased.

    Any suggestions or feedback would be greatly appreciate. My console should state the 3 years on the product page.

    Thanks!


    Purchased an extended warranty at the MS Store for my XBOX One X.  My online profile does... [​IMG]


    :)
     
    THE3DESTROYERS, Jan 3, 2020
    #1
  2. ngocphi Win User

    Warranty

    Hi Inpurchased a xbox x, store did not offer exteneded warranty. They did say Ps5 offered online option. Wondering if Xbox does also if not. I should I return to store and wait for next sales of xbox
    Its upto the store to offer you extended warranty instore

    HOWEVER if this is the x series you just contact ms store for ms complete warranty
  3. ngocphi Win User

    Xbox Series X Warranty

    I have a preorder for an xbox series X but decided against it. Decided to give it to a friend bc they couldn't get a pre order. Will their be an issue with the warranty because it'll be under my CC purchase wise?
    No but depending on where yoi bought it like ms store online or anothrr retailer or etailer

    You need the origional receipt to buy extended warranty from ms

    Or from.the local gamestore like I did though I can still buy ms extended by calling xbox with my receipt within 30 days of purchases (for preorders its when you receipt the unit not preorder)

    It doesnt affect the normal warranty though
  4. ngocphi Win User

    Why is the XBOX ONE X an unrepairable console, what can I do?

    Well typically you dont take a console to the ms store unless you bought the extended warranty

    Are you sure you took it to an ms store ?

    Because they wouldnt do console out of warranty.

    An ms authorized repair center isnt a xbox repair center

    You only contact support for repair not an ms store unless you bought an extended warramty with ms store directly

    Fyi the warranty for an xbox one x is 2 years in eu

    If you took it to an unauthorized repair center then you voided it

    There is only one way to get it repaired and its only thru the website

    An ms store wouldnt "check" a console.
  5. IceStorm III Win User

    Red Ring after latest update

    [quote user="Liquatic"]3 year warranties cannot be purchased.[/quote]Extended warranties can be purchased from Microsoft that extend the warranty on the console to a full three years. That's probably what he was referring to. MS has finally created an option
    to do this online once you've registered a new console. I just did so for my MW3 console.



    While you cannot extend a second time online, I've called in and done so on more than one occasion. My Halo 3 console is still under extended warranty, as is my Resident Evil 5 console.
  6. ngocphi Win User

    Xbox extend warranty online

    You can only extend the xbox warranty while.within the first 30days of purchase

    You must bring in the receipt into the ms store
Thema:

Purchased an extended warranty at the MS Store for my XBOX One X. My online profile does...

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