Purchased add-ons not installed, but says it is.

Discus and support Purchased add-ons not installed, but says it is. in XBoX Games and Apps to solve the problem; Case No.: [Mod Removed]. Purchases made recently: Order [Mod Removed] & Order [Mod Removed]. Plus 'free' cars from the 'autoshow'. As you can see... Discussion in 'XBoX Games and Apps' started by FotoMan1514, Aug 19, 2018.

  1. FotoMan1514
    FotoMan1514 Guest

    Purchased add-ons not installed, but says it is.


    Case No.: [Mod Removed].

    Purchases made recently: Order [Mod Removed] & Order
    [Mod Removed]
    .

    Plus 'free' cars from the 'autoshow'.

    As you can see from the case No., I've got a problem of non-installed cars & packs.

    The game Forza Horizon 2 is saying they're all installed but they don't show up in my cars (garage).

    I should point out that I uninstalled my disc version & re-installed the Xbox Live Gold free version in the last 4-5 days.

    The downloads & purchases were made in the last 2-3 days.

    Hope you can help please.

    Thanks,

    Dave.

    :)
     
    FotoMan1514, Aug 19, 2018
    #1
  2. Silverlight

    "I'm in the Ambassador Program, but I can't access the Ambassador Forums. It says 'Group Not Found'. I also can't access the Ambassabank, as IE keeps prompting me to download Silverlight, but then saying it's already installed. It is also enabled in
    Add-Ons."
     
    Xx AvEnGeR xX98, Aug 19, 2018
    #2
  3. Game add ons

    I just purchased the Xbox one and have downloaded advanced warfare. I also downloaded the add ons I've purchased but can't use them during a game. I purchased the camo pack and it shows up in my games and apps as installed but its not available in the game.
    What do I do?
     
    jediknightxxx, Aug 19, 2018
    #3
  4. Purchased add-ons not installed, but says it is.

    this is the xbox forum, don't post any order numbers here

    people have no insight on any purchases..

    You could try a power cycle

    Or reinstall the DLC and maybe even the game
     
    Rick Rorschach, Aug 19, 2018
    #4
  5. Smwutches
    Smwutches Guest
    Keep in mind the cars are not automatically added to your garage. You have to purchase them in-game. They should show as free at the auto show.
     
    Smwutches, Nov 2, 2018
    #5
  6. Smwutches Win User

    Purchased add-ons not installed, but says it is.

    Keep in mind the cars are not automatically added to your garage. You have to purchase them in-game. They should show as free at the auto show.
  7. Rick Rorschach Win User

    Purchased add-ons not installed, but says it is.

    this is the xbox forum, don't post any order numbers here

    people have no insight on any purchases..

    You could try a power cycle

    Or reinstall the DLC and maybe even the game
  8. Cameron waters1 Win User

    Sims 4 packs saying unpurchased

    Thanks for your help :) It is still saying some of the add ons I have purchased haven’t been purchased , some of them have installed .
  9. HyruleBalverine Win User

    dead rising 3 season pass

    It turns out that when purchasing DLC or redeeming a code, while the add-ons will automatically download, they won't automatically install. I figured that I'd post, step-by-step, how to install those add-ons.

    To install the add-on for use, here's what you need to do:

    1.Go to "My games and apps"

    2.Move the cursor over the game or app with the add-on in question (don't hit A)

    3.Press the Menu button

    4.Select "Show all add-ons"

    5.Select the add-on you're looking for (it should say "Ready to Install")

    6.Press A and select Install

    7.Wait for the install to finish, then play and enjoy.
  10. HyruleBalverine Win User

    Lego marvel DLC not working/ Cant purchase other Lego Marvel DLC? Xbox One

    Hi guys; I bought the game and got the code too. It turns out that when purchasing DLC or redeeming a code, while the add-ons will automatically download, they won't automatically install. I figured that I'd post, step-by-step, how to install those add-ons.
    To install the add-on for use, here's what you need to do:

    1.Go to "My games and apps"

    2.Move the cursor over the game or app with the add-on in question (don't hit A)

    3.Press the Menu button

    4.Select "Show all add-ons"

    5.Select the add-on you're looking for (it should say "Ready to Install")

    6.Press A and select Install

    7.Wait for the install to finish, then play and enjoy.
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Purchased add-ons not installed, but says it is.

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