Purchased a wrong version of a DLC. Can I get a refund or replacement?

Discus and support Purchased a wrong version of a DLC. Can I get a refund or replacement? in XBoX on Windows to solve the problem; Hi, I just bought the expansion pass of The Outer Worlds, but I couldn't install the Peril on Gorgon DLC on my PC. It turns out that I accidentally... Discussion in 'XBoX on Windows' started by PhilipSaker, Jan 17, 2021.

  1. PhilipSaker
    PhilipSaker Guest

    Purchased a wrong version of a DLC. Can I get a refund or replacement?


    Hi, I just bought the expansion pass of The Outer Worlds, but I couldn't install the Peril on Gorgon DLC on my PC. It turns out that I accidentally bought the XBOX version. (By the way, the platform information on the purchasing webpage can be very easily
    ignored. I think you really need to improve this because I believe I'm not the only one who bought wrong stuff.)

    So I'm wondering whether I can get a refund, or maybe I can get the XBOX version replaced to PC version directly?

    Thank you!

    :)
     
    PhilipSaker, Jan 17, 2021
    #1
  2. LegoNinja187 Win User

    Upgrading games

    There is no option to upgrade, you can try to get a refund, then buy the version you want. You can also look at the DLC offered in the other versions and see if it's worth purchasing it individually, or waiting for a sale.
  3. 靳文韬 Win User

    Why was my refund request denied？

    I just purchased this DLC and realized I made a wrong purchase, I didn't even play the DLC and went straight for a refund, but the page just says refund denied.
  4. DeadZombieAgent Win User

    Cancel a refund request?

    I accidentally bought The Hidden Ones DLC for Assassin’s Creed Origins and have requested a refund. But now i realise that if you delete the DLC you lose access to the save game that you were using... any way to cancel a refund? I’d rather just
    pay the money and keep my save game!
    Sorry you purchase wrong dlc and can not get a refund on any dlc or any game you purchase in feature
  5. Smwutches Win User

    Peggle 2 Xbox 360 version with Xbox one DLC?

    The DLC would only work for the One version. If you just recently purchased the game, you can request a refund and then repurchase the correct version, but if it's outside of the refund period, the only way to get it would be to buy the One version. You
    can request a refund through your Order History. https://account.microsoft.com/billing/orders/
  6. Paxildog Win User

    I bought the wrong edition from Battlefield 2042

    I also bought the wrong version, I want a refund to purchase the correct version. They shouldn’t sale the wrong version on Xbox series x store. I can’t get in contact with anyone for help, very bad customer support
Thema:

Purchased a wrong version of a DLC. Can I get a refund or replacement?

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