Purchased a game when it was free with gold, no longer says I own the game.

Discus and support Purchased a game when it was free with gold, no longer says I own the game. in XBoX Games and Apps to solve the problem; I purchased/downloaded Assassin's Creed II when it was free for xbox live gold members from July 16th - 30th of 2013. Assassin's Creed II is a game... Discussion in 'XBoX Games and Apps' started by Killzax, Dec 23, 2015.

  1. Killzax
    Killzax Guest

    Purchased a game when it was free with gold, no longer says I own the game.


    I purchased/downloaded Assassin's Creed II when it was free for xbox live gold members from July 16th - 30th of 2013. Assassin's Creed II is a game that can be played on Xbox One but it was not listed in my Ready To Intsall section. I went on my 360 to
    my games library and I do have Assassin's Creed II but when I go to the store it says Purchase not Download again.

    :)
     
    Killzax, Dec 23, 2015
    #1
  2. Dojiultimo
    Dojiultimo Guest
    Dojiultimo, Problem with Worms Battlegrounds

    I bought the game back in december when it was free for gold, but now it says i no longer own it, is there any way i can regain ownership of it?
     
    Dojiultimo, Dec 23, 2015
    #2
  3. Kalarking456
    Kalarking456 Guest
    It says i no longer own the game

    I've had GTA for a while now but lately i've been playing alot. I have been trying to get the new dlcs and stuff with my friend. If i need to contact him to prove that i had the game and was playing it with him so that im able to play again please let me
    know. Thank You
     
    Kalarking456, Dec 23, 2015
    #3
  4. maxen
    maxen Guest

    Purchased a game when it was free with gold, no longer says I own the game.

    Hello Killzax,

    Is the game listed here:
    live.xbox.com/.../history
    ?

    If not, is it possible you downloaded the game on Xbox 360 using a different account? If so, you would need to use that one to download the game to Xbox One.

    Let us know how you get on.
     
    maxen, Dec 23, 2015
    #4
  5. Killzax
    Killzax Guest
    It is not listed. I have no other accounts, nor have I ever had other accounts. I did remove a credit card from my account that would have been only card on the account at the time. Could removing the card have been an issue?
     
    Killzax, Dec 23, 2015
    #5
  6. maxen
    maxen Guest
    Did you scroll all the way to the bottom of that list? I don't know how long the list is for you, but I know that for me it takes a while to see every item listed. You can then use ctrl+F to quickly find Assassin's Creed.

    Because basically, if the game's not on that list then for whatever reason it's showing your account as not actually owning that game, hence why I want you to double check. Removing the credit card has zero effect on content ownership.
     
    maxen, Dec 23, 2015
    #6
  7. Killzax
    Killzax Guest
    I scrolled all the way down to 2013 and it was not listed.
     
    Killzax, Nov 1, 2018
    #7
  8. Killzax Win User

    Purchased a game when it was free with gold, no longer says I own the game.

    It is not listed. I have no other accounts, nor have I ever had other accounts. I did remove a credit card from my account that would have been only card on the account at the time. Could removing the card have been an issue?
  9. Killzax Win User

    Purchased a game when it was free with gold, no longer says I own the game.

    I scrolled all the way down to 2013 and it was not listed.
  10. maxen Win User

    Purchased a game when it was free with gold, no longer says I own the game.

    Did you scroll all the way to the bottom of that list? I don't know how long the list is for you, but I know that for me it takes a while to see every item listed. You can then use ctrl+F to quickly find Assassin's Creed.

    Because basically, if the game's not on that list then for whatever reason it's showing your account as not actually owning that game, hence why I want you to double check. Removing the credit card has zero effect on content ownership.
  11. maxen Win User

    Purchased a game when it was free with gold, no longer says I own the game.

    Hello Killzax,

    Is the game listed here:
    live.xbox.com/.../history
    ?

    If not, is it possible you downloaded the game on Xbox 360 using a different account? If so, you would need to use that one to download the game to Xbox One.

    Let us know how you get on.
  12. Martron666 Win User

    CANNOT PLAY DOWNLOADED GAMES I PAID FOR BECAUSE OF MICROSOFT TACTICS

    I think the only games that you have to have Live Gold are the monthly free Games with Gold games. When I go on the Xbox store and look at those games it says that I can play the game free for now or I can purchase a copy to own forever.
Thema:

Purchased a game when it was free with gold, no longer says I own the game.

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